Blackbird InnGeneral Manager
Apr. 2016 - Mar. 2023Napa, CAManage staff for kitchen, housekeeping, front desk, and mainteneance departments
Interview, hire, and train staff for all positions
Manage accounts payable, payroll, and budgeting
Direct marketing strategies including social media presence
Oversee guest services operations and Rezovation software
Generate reports—forecasting; daily, weekly, and monthly revenue, room rates, and specials