Goodway GroupSenior Account Manager
Nov. 2022 - Dec. 2024• Led $500k of organic & paid influencer marketing initiatives, contributing to increased awareness, engagement, & revenue for our Fortune 500 consumer/B2B online retail client. • Collaborated with a 10-member agency team to manage complex multi-million-dollar advertising campaigns ($35MM annual spend), supporting a 20-member client team. • Analyzed advertising data across platforms including Meta, TikTok, LinkedIn, DV360, The Trade Desk, DCM, publisher direct media, niche trade publications, & ComScore. • Delivered 100% on-time performance reporting (weekly, monthly, quarterly) & managed accurate spend forecasting & monthly billing reconciliation. • Enhanced internal efficiencies by streamlining data QA processes using pivot tables & developed scalable templates & training materials in Monday.com. • Served as the primary client contact, providing consistent 1:1 support to address client needs & taught clients Excel skills to drive their success. • Facilitated seamless cross-functional collaboration with internal agency & external client teams to ensure timely, high-quality campaign execution. • Demonstrated exceptional proactiveness by anticipating client needs & delivering innovative solutions beyond their requests, ensuring enhanced outcomes & strengthened client relationships. • Earned multiple performance awards for organizational skills, proactive problem-solving, & consistently exceeding expectations. • Demonstrated adaptability, leadership, & a strong work ethic under high-pressure deadlines. • Enhanced my professional development through the completion of Individual Development Plans (IDPs) for 2 consecutive years.