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Work Background
Society of Petroleum Engineers InternationalDirector Of Information Technology
Apr. 2018 - Mar. 2025Dallas/Fort Worth Area• Developed and executed SPE’s technology strategy, ensuring alignment with business objectives.
• Led enterprise-wide IT governance, cybersecurity, and data privacy initiatives.
• Spearheaded the modernization of IT infrastructure, including cloud migration and enterprise application integration.
• Oversaw IT budgeting, vendor management, and contract negotiations including data privacy agreement to drive cost savings and efficiency.
• Created technology roadmap and software selection to replace and consolidate legacy software
• Managed a global team, supporting 30+ IT professionals across multiple locations.
• Led digital transformation projects, improving service delivery, data governance, and business intelligence.
• Produced and delivered the first 365 membership mobile app for SPE
• Implemented on-going cyber security awareness training for all staff
• Coordinated first and on-going PCI training for all relevant staff • Created staff development plans for staff ready to get to the next level within the organization
Pancon CorporationDirector of Information Technology
Jan. 2011 - Dec. 2017Greater Boston AreaBuilt and maintain a hardware, software, and network infrastructure across all sites that meet the requirements of the business and users, are highly reliable and available with an appropriate level of redundancy and within the budgetary constraints of the business. Centralized all enterprise applications such as ERP (SysPro) and email (Exchange) into a third-party data center environment. Engaged an outsourced IT services provider to support all North American sites for help desk and network engineering. Designed and implemented WAN infrastructure with redundancy using a combination of MPLS and VPN solutions. Negotiate pricing, Service Level Agreements (SLAs), and contracts with all IT-related vendors. Evaluate remaining legacy equipment for possible upgrades or replacement. Create and manage budget and strategy for all of Information Technology.
Yoh, A Day & Zimmermann Company w/Astra ZenecaSr. Service Business Analyst Contractor
Jan. 2011 - Dec. 2011Wilmington, DEAssigned to program of disengagement of global IS/IT supplier; ITIL v3 intensive. Collecting information, data and work flow information from AstraZeneca Management and Controls personnel via Q&A processes, interpret and document this information to assist in creating timelines, milestones, and gap analysis to assist the overall transition. Coordination of specific tasks to deploy an internal instance of BMC Remedy On Demand. Examples: gathering requirements, posting web-based training modules in LMS for global access, work flows, User Acceptance Testing, foundation data, etc. Building a strategy and developing work streams to properly engage new suppliers and/or in-house functions across the organization.
Comcast SpotlightRegional IT Engineering Manager
Jan. 2009 - Dec. 2010Denver, ColoradoLeader of Engineering Team’s day-to-day operations in ad insertion for the Mountain Region (Colorado, Utah, and New Mexico) and served as point of contact for new technology infrastructure deployments within region.
Developed, implemented, and managed standards/procedures in accordance with service goals. In the absence of a training budget, coordinated training for entire department with our two largest equipment vendors at no additional charge to Comcast.
Developed relationships with key contacts in other markets, responded to customer inquiries, and functioned as a resource to resolve customers’ technical issues.
Builds and maintains vendor relationships and manages the purchase of hardware and software.
Oversaw routine maintenance and troubleshooting of all company assets and ensured the proper use and data integrity of ticketing software.
Created reports and metrics, tracked trending of issues, analyzed technical operations and departmental workflow trends. Implemented solutions to streamline processes
ComcastSenior IT Manager/Program Manager, Infrastructure
Jan. 2007 - Dec. 2008Philadelphia, PennsylvaniaWorked for Comcast Spotlight's HQ supporting the technology required to traffic and run national advertising spots.Completed technology due diligence with Vehix prior to Comcast purchase. Supplemented enterprise Blackberry environment to support Acct Exec Blackberry deployment as part of Ad Sales MS CRM project. Project mgmt of Sharepoint environment & coordinated contract with new offshore support vendor. IT support for all Spotlight markets. Coordinating Remedy migration by working with all markets on change management approval flows.Coordinate vendor remote access for all nat'l Spotlight vendors.Implemented leased circuits, VoIP phones, servers, & laptops for start-up of the National Fulfillment Center (NFC). Coordinated of development and implementation of new applications with vendor Strata (now owned by Comcast) designed for national stewardship of advertisements. Worked w/TV Guide to install apps/servers for nat'l banner spots. Coordinate all upgrades for applications between vendors and Comcast Enterprise Technology.
Comcast SpotlightSr. Manager of Information Technology, Infrastructure
Jan. 2006 - Dec. 2006Boston, MassachusettsManaged a group of up to 8 people to support back office technology for all Spotlight locations in New England and Northern NJ. Worked to implement Comcast standards in this former AT&T Media Sales location. Organized training for Active Directory and Exchange acct mgmt. Replaced tape backup technology. Implemented virtual servers to replace white box servers. Added SAN storage as part of capacity planning and disaster recovery/business continuity plan. Worked with corporate IT group to implement Cisco WAAS caching technology to eliminate servers and tape backup in remote offices, centralizing data storage and tape backups. Obtained funding and coordinated all members of local IT group obtaining Dell certification. Arranged training for all managers and directors on Remedy's change management module, transitioning this local process from paper into the corporate solution for all change requests.
Marriott InternationalFront Desk Clerk -- job while attending college
Jan. 1991 - Dec. 1993Melbourne, FloridaProvided excellent customer service.
Won "Hotel of the Year" for the Courtyard Division at this location during my tenure
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