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Work Background
Nebraska Methodist Health SystemVice President Ancillary & Professional Services
Aug. 2018Omaha, NebraskaResponsible for overall strategic growth and success of Methodist Hospital and Methodist Women’s Hospital ancillary division producing more than $800M in annual gross revenues and influencing 750+ employees. Shape and execute strategic initiatives for the Oncology Service Line, Methodist Estabrook Cancer Center and the ancillary services of Pharmacy, Laboratory and Imaging. Champion the HRO Journey with direct oversight of the hospitals’ Quality, Risk and Regulatory programs ensuring initiatives are designed to achieve clinical excellence, drive zero harm and reduce health disparities. Oversee negotiations related to physician contracting, physician recruitment activities, exclusive partnerships and JVs creating value and time-tested trusted relationships. Highlights:
- Improved access to all imaging modalities realizing double-digit volume and net revenue growth while maintaining top decile patient satisfaction scores
- Expanded immunotherapy treatment options through launch of CAR T Cell therapy
- Championed Med to Bed retail service for inpatients providing frictionless access, expanding charitable contributions and supporting reduction in readmission rates for both hospitals
- Executive sponsor for health system’s Social Determinants of Health and Health Equity Plan ensuring identification of high-risk patients, operationalizing interventions and bridging community resources to improve health outcomes
Bryan HealthPresident & CEO - Merrick Medical Center
Jul. 2017 - Aug. 2018Central City, NETransitioned organization from County owned to stand alone community hospital to member of the Bryan Health organization. Stabilized operations and reversed losses achieving profitability through operational restructure, cost optimization, physician/provider recruitment and enhanced leader education. Culture & Operational Change Initiatives resulting in:
- Reversed negative operating margin to achievement of nearly 10% in four years
- Patient Engagement from 1st %tile to Top Quartile
- Employee Engagement from 23rd %tile to Top Quartile
- Led master facility planning process for replacement hospital and secured land donation
Bryan HealthCEO - Litzenberg Memorial County Hospital and Litzenberg Memorial Long Term Care
Dec. 2013 - Jun. 2017Central City, NE
Nebraska Methodist Health SystemDirector Hospital Clinics & Professional Services
Jan. 2010 - Dec. 2013Greater Omaha AreaOperational leader for multi-specialty hospital based clinic locations: Head & Neck Oncology, Radiation Oncology, GYN Oncology, Behavioral Health, Maternal Fetal Medicine, Reproductive Endocrinology, Sleep Center, Pain, Wound, PM&R, Geriatric Medicine, and a Family Practice Clinic serving the uninsured and underinsured community. Facilitated physician contracting coordination with employed and private practice professional service arrangements ensuring fair market valuation.
Nebraska Methodist CollegeAdjunct Faculty
Jan. 2008 - Jan. 2013Greater Omaha AreaFacilitated M.S. Medical Group Administration change management course. Taught students methods to effectively manage change at all organizational levels. Designed and facilitated Strategic Managerial Concepts undergraduate course and NMC’s first management course for allied healthcare students to prepare them for leadership positions in healthcare organizations.
Achievable Solutions, incPartner/Healthcare Consultant
Jan. 2008 - Jan. 2010Greater Omaha AreaPropelled growth, success and management solutions for healthcare clients. Successful strategy development with physician-owners identifying practice needs, setting practice goals and elevating quality and customer satisfaction. Notable Accomplishments
- Conducted thorough operational assessment finding efficiencies that resulted in 23% reduction in clinic expenses
- Developed new staffing models resulting in 56% reduction in staff overtime
- Implemented new billing system for family practice clinic, restructuring revenue cycle resulting in 25% increase in net revenue within first six months
Memorial Community Hospital & Health SystemOperations Director Clinics & Business Development
Jan. 2002 - Jan. 2007Blair, Nebraska, United StatesShaped business strategies for the health system. Served as director of strategic planning, business development, primary care clinic network, specialty care clinics, marketing, foundation and transcription departments. Leader of 72 team members, six mid-level providers and 10 primary care physicians. Notable Accomplishment Include:
- Provided financial and operational turnaround via effective change management resulting in $1.3M net income improvements in five years
- Revitalized hospital’s charitable foundation by providing structure, growth planning and effective board recruitment - doubling charitable contributions in two years.
- Planned and executed $2M community capital campaign achieving 100% employee and physician participation
- Developed three new service lines for primary care clinics - Anticoagulation Clinic; Walk-In Urgent Care Clinic and Occupational Medicine Program
- Served as project co-manager for $24.5M hospital expansion project leading planning efforts with outside design firm and internal stakeholders
Memorial Community Hospital & Health SystemVice President Marketing & Business Development
Jan. 1998 - Jan. 2000Blair, Nebraska, United StatesExecutive team member of this critical access hospital and three rural health clinics. Launched the first marketing department for the organization and image building campaigns to position the organization as a trusted healthcare provider
Saint Joseph HospitalMarketing Analyst
Jan. 1996 - Jan. 1998Omaha, Nebraska, United States
CENTRAL NEBRASKA COMMUNITY SERVICES INCDirector of Grants & Promotion
Jan. 1994 - Jan. 1996Loup City, Nebraska, United States
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