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Work Background
Yavapai Community CollegeDistrict Governing Board Coordinator
Jan. 2023 - Mar. 2025Prescott, Arizona, United StatesManages the District Governing Board Meeting setup, procedures, and processes
Perform troubleshooting on meeting recording/audio equipment
Create Agenda and Minutes for District Governing Board Meetings
Manage the District Governing Board webpage contents
Arrange and manage travel for District Governing Board Members
Assist and serve as backup to the Executive Assistant to the President
Other duties as assigned.
Yavapai County Elections OfficeElection Manager
May. 2022 - Dec. 2022Managed the warehouse setup, procedures, and processes
Recruited, interviewed and hired Seasonals and Poll Workers, Schedules Staff and assigned duties
Updated and delivered training to Poll Workers
Performed troubleshooting on election equipment
Loaded Election into Ballot Marking Devices
Updated and maintained Election Warehouse Database, Poll Worker Database, and Candidate Database
Setup and programmed BOD printers
Used AVID to look up voter registration details
Accepted in Candidate Packets
Assisted all other employees and Asst Director and Director
Other duties as assigned.
Yavapai-Prescott Tribe & Gaming AgencyIT Desktop Support Tech
Apr. 2021 - May. 2022Served as an IT Desktop Support Tech and assists users with IT related issues
Installed, maintained, and troubleshot mobile devices, network & server equipment, workstations (PCs), sounds systems, printers, IP Phones, projectors, and video conferencing systems
Installed and configure appropriate software and functions according to specifications
Created new user/employee accounts for Windows and other applications, manages user access through Windows Active Directory (MMC)
Setup remote users including SonicWALL configurations
Explored ways to enhance the effectiveness and efficiency of the IT procedures
Monitored ticket queues to manage IT Incidents and Requests, ensuring tickets are accurately prioritized, documented, and addressed in a timely manner
Troubleshot and diagnosed root cause of IT related issues
Provided hardware and software support either in person, using remote assistance software, and/or by contacting end-users via phone or email
Learned relevant software and hardware to stay current with system information, changes and updates
Knowledge base for Windows 7,8,10,11 Professional
Knowledge base for Microsoft Office and Microsoft Office 365
Managed Vendors and provide point of contact communication for Vendors
Wrote and enabled scripts/programs to assist with job functions
Assisted Manager, IT System Administrator, and IT Systems Security Officer with pending projects and/or issues
Other duties as assigned.
Yavapai-Prescott Tribe & Gaming AgencyDrop Crew Supervisor and supervises Drop Crew Staff
Mar. 2019Prepares and presents budget for department
Document budgetary requests including reasons for requests
Collaborate with IT and other departments to develop solutions and best practices
Strategically plan and communicate with departments and staff on coverage to ensure Drop would be complete due to short staffing and budget restrictions
Perform staff evaluations
Manage Drop procedures/functions while on shift
Explore ways to enhance the effectiveness and efficiency of the Drop procedures
Gather, secure, transport, and count funds from the casinos
Use software program to verify count and transfer count numbers to finance for auditing
Other duties as assigned.
Yavapai County Sheriff’s OfficeSupport Services Supervisor and supervised/managed Records Staff & functions
May. 2014 - Jan. 2020Served as the Support Services Supervisor and supervised/managed Records Staff & functions
Served as Custodian of Records, Project Manager and Database Administrator for LE/Jail Records
Performed staff evaluations
Managed record functions and revise policy when needed
Explored ways to enhance the effectiveness and efficiency of the Records Section Procedures
Analyzed and reported statistics to government entities (i.e. Social Security, Census Bureau, etc.)
Compiled jail data through Crystal Report to prepare Jail Billing Invoices
Managed projects to improve the efficiency of the Records Section, including making the department “paperless”
Including obtained quotes and bidding process for project
Created long and short term plans/goals/deadlines to ensure project success
Prepared, negotiated, and implemented agreements that maximize value to the project goal
Managed, prioritized, and assigned task to team members to meet project deadlines
Adjusted schedules and target goals on the projects as needed
Made effective decisions when presented with multiple options for how to progress with the project
Performed quality control on projects to ensure our goal standards were being met
Organized meetings with other departments within the Sheriff's Office to find solutions to arising issues
Coordinated with other organizations, within County Government and external, to facilitate connections to ensure the success of necessary projects and or issues
Other duties as assigned
Yavapai County Elections Department (Seasonal)Call Center, Served as Elections Office Clerk, and as the Lead Warehouse Clerk
Mar. 2012 - Nov. 2020Scheduled Warehouse Staff and assigned duties
Performed troubleshooting on election equipment that wasn’t passing pre-election testing
Loaded Election into touch screen devices
Updated and maintained Election Warehouse Database
Setup and programed BOD printers
Used AVID to look up voter registration details
Worked in Call Center to help Vote Centers staff with troubleshooting equipment issues.
Yavapai County Sheriff’s OfficeRecords Tech in the Sheriff Records Office
Apr. 2008 - May. 2014Updated inmate records: enter court info, update charges, etc.
Completed record requests for both internal and external customers
Answered multi-phone lines
Heavy data entry
Entered warrants and OOP/IAHs into Spillman and ACJIS
Various office procedures: Copying, filing, scanning, faxing, etc.
Tim’s Buick Pontiac GMC Truck & ToyotaDeal Processor/Title Clerk in the Administrative Office
Apr. 2006 - Feb. 2008Calculated MVD title & registration Fees
Broke down deals, processed the accounting, calculated Salesman pay
Called banks and other Financial Businesses for the status of titles & lien releases
Created various spreadsheet templates in Excel to make accounting more efficient
SOS STAFFINGtemporary fill in for employees
Feb. 2005 - Apr. 2005Answered multi-phone lines, greeted customers at front desk
Paged employees for waiting customer/customers holding on trunk lines
Posted invoices in Reynolds & Reynolds, Completed Blue Book Stickers, etc.
Yavapai County Development ServicesRecords Clerk/back up to front counter Receptionist
Jul. 2003 - Jan. 2005Answered multi-phone lines
Greeted customers at front counter
Researched permit information and citizen requests, including perc testing and septic records
Heavy data entry
Purchased office supplies and equipment for department
Maintained office equipment records
Various office procedures: copying, faxing, customer service, accounting, etc.
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