Ukiah Unified School DistrictComputer Technician
Feb. 2003 - Dec. 2005Ukiah, California, United StatesArchitected and deployed a macOS-based network infrastructure with roaming profiles, enabling seamless access for students and faculty across campus devices.
• Delivered responsive, day-to-day technical support to end users, resolving hardware, software, and connectivity issues in a dynamic academic setting.
• Monitored network performance and executed timely repairs to switches, cabling, and core infrastructure, ensuring minimal downtime and optimal user experience.
• Diagnosed and resolved hardware failures across desktops, laptops, and peripheral devices, maintaining operational continuity and extending equipment lifecycle.