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Work Background
One Home SolutionDirector of Training
Dec. 2023Salt Lake County, Utah, United States
One Home SolutionDirector of Operations
Feb. 2023 - Nov. 2024Salt Lake City Metropolitan Area
RibbonAccount Manager
Apr. 2022 - Mar. 2023Accelerated client acquisition by onboarding 30+ realtor and lender clients within three months, directly contributing to 10 closed deals in two months. Maintained a sales pipeline 20% larger than peers, ensuring a steady flow of opportunities and consistent revenue growth. Cultivated strategic relationships with lenders and real estate partners, driving a 15% increase in lead generation and expanding sales opportunities.
OpendoorBusiness Development
Apr. 2021 - Jul. 2021Established partnerships with real estate agents across 8 new markets, driving a 15% increase in overall market share within three months. Boosted sales performance by achieving a 20% month-over-month increase in closed loan sales for three consecutive months through streamlined collaboration with loan officers and agents. Designed and implemented innovative sales and marketing strategies, resulting in a 25% increase in lead conversion rates and accelerated growth across new markets.
Guaranteed RateBusiness Development Specialist Sales Manager
Apr. 2017 - Apr. 2021ChicagoDirected a team of 26 business development specialists, generating $70 million in closed loan volume and driving significant business growth. Optimized team productivity by creating data-driven business plans, resulting in a 25% increase in efficiency and higher loan origination rates. Implemented targeted training initiatives that enhanced team performance, leading to a 20% increase in individual sales quotas met.
KarrotClient Partnership Manager
Nov. 2016 - Apr. 2017·Actively seek out and develop existing client relationships at both the executive and business sponsor levels ·Administer on-boarding and new development efforts such as determining and documenting business requirements for new programs or enhancements to existing programs
·Perform on-site meetings, regular conference calls, web chats and email communication
·Act as client’s advocate and primary escalation point to ensure that requests are addressed and completed on time
rag & boneSales Supervisor
Apr. 2015 - Nov. 2016·Sought out by rag & bone to help launch the first flagship store in Chicago
·Exceeded sales goals and developed a network of exceptionally high repeat clientele
·Executed e-mail campaigns, outreach, and in-store events to build customer relationships
·Maintained an energetic, team oriented and engaging store environment
NordstromSales
Jan. 2012 - Apr. 2015Greater Chicago Area·Awarded for exceptionally high level of positive customer service letters received storewide
·Developed strong client book and exceeded sales goals through effective outreach
·Stayed up to date with product knowledge as well as fashion and lifestyle trends to meet customers’ needs
·Provided a disciplined and energetic approach on the sales floor
JourneysCo-manager
Mar. 2007 - Aug. 2011·Co-managed a store that produced $1 million in annual sales ·Increased employee retention rates by developing a fun, energetic, and professional work environment
·Created exception relationships with buyers and analysts to ensure our product spoke to our customers’ needs
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