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Work Background
Sunny’s SteakhouseBeverage Coordinator
Sep. 2024 - Feb. 2025Miami, Florida, United States• Work closely with the Director of Operation, managers and leads to ensure the team has equipment and stock by overseeing the restaurant’s back-of- house logistics so that front of house can shine.
• Responsible for stock rotation and coordinating the receipt and delivery of beverage products as well as tracking, organizing, and storing goods as necessary.
• Manage invoices, stock replenishment, purchase orders, print menus, help create POS buttons, and inventory to ensure smooth operations.
• Coordinate Beverage deliveries, storage, and optimizing inventory systems.
• Identifying and resolving roadblocks, providing regular updates to keep projects on track.
Sexy FishBeverage Administrator
Apr. 2022 - Jul. 2024Miami, Florida, United States• Managed invoices for timely processing and accurate inventory tracking of $1.7 million stock, achieving minimal variance -0.3%.
• Oversaw beverage procurement processes, ensuring timely invoice processing and stock replenishment.
• Cultivated strong relationships with suppliers, maintained a database for product costs, managing purchase orders, returns, and inventory management.
• Collaborated with Bar Manager and Head of Wine to develop innovative menus, on back-end logistics, optimize bar inventory systems, and special projects.
Cote MiamiDrink Runner
Apr. 2021 - Apr. 2022Miami, Florida, United States• Delivered high-standard beverage service, enhancing guest satisfaction through attentive care and precise order delivery while enforcing the Cote Brand and culture.
• Supported bar operations by assisting bartenders and coordinating seamless service flow.
• Knowledge of all house spirits collection, classic cocktail offering, presentation and drink standards.
• Knowledge of workplace safety procedures and Florida Department of Health standards for
kitchen and food service.
Opening CeremonyEcommerce Specialist
Oct. 2018 - Jan. 2020New York, NY• Provided top-tier customer support for domestic and international online orders, managing inquiries and resolving issues promptly via phone and emails.
• Collaborated cross-functionally with warehouse and retail teams to ensure seamless order fulfillment and customer satisfaction.
• Resolved customer inquiries and issues regarding online orders with professionalism and efficiency.
Approche Sur MesureGUCCI Ecommerce Contractor
Aug. 2017 - Oct. 2018New York, New York• Delivered luxury-oriented customer service via multiple channels including phone, live chat, and email, enhancing brand loyalty and customer satisfaction.
• Managed client relationships and provided expert product advice and support.
• Handled high call volume taking an average of 65 calls a day with tact and ease.
Monique LhuillierBridal Boutique Assistant
Jan. 2016 - Aug. 2017New York, New York• Provided exceptional customer service in a luxury retail environment.
• Assisted with sales and customer service in flagship boutique.
• Maintained merchandise, visual displays, and showroom presentation standards.
NFC Amenity ManagementCityCenter DC Retail Concierge Director
May. 2014 - Sep. 2015Washington D.C. Metro Area• Directed a team of retail concierges, ensuring exceptional service delivery and client satisfaction.
• Managed daily operations, including scheduling, training, and performance evaluations.
• Primary contact for CityCenter DC and the Retail Property Management Office of Hines.
USDAAdministrative Specialist
Aug. 2010 - May. 2014Washington D.C. Metro Area• Provided administrative support to senior management in the Under-Secretary Office of Rural Development, including calendar management, meeting coordination, and document preparation. • Prepared and reviewed memorandum, personnel actions, travel, budget, and response offer letters. • Keyworker for The Combined Federal Campaign National Area Charity 2010 and appointed co-chair of the committee for Rural Development.
Weatherproof® VintageAssistant Designer Men's Apparel
Jun. 2007 - Jun. 2009New York, NY• Supported design process from concept to production for fashion labels, collaborating with Design Director, Sales, and Production teams.
• Managed design calendar activities including fittings, merchandising, and presentations.
• Conducted trend research and developed color palettes to guide design decisions.
• Created presentation boards and patterns for fabric print development.
• Prepared Tech packs and seasonal line sheets for production, ensuring accuracy.
• Coordinated sample orders with local and overseas vendors in Hong Kong, India, and Vietnam for timely delivery and quality control.
Best and Co.Assistant Designer Children's Apparel
Apr. 2006 - Jun. 2007New York, NY• Collaborated with Senior Designers and production teams from concept to final product.
• Managed design calendar activities, ensuring timely fittings, merchandising, and presentations.
• Communicated daily with international and domestic factories to uphold quality standards and meet deadlines.
• Created flat sketches, design boards, and updated BOMs and line sheets for seasonal collections.
• Developed artwork, including labels, promotional items, and print graphics, with a focus on sweater designs.
• Organized material libraries and redesigned references to streamline workflow.
• Oversaw management of infant sweater and girls smocking program line during Summer and Fall 2007.
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