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Work Background
Nolan AssetsOperations Manager (Hybrid)
Nov. 2022United StatesManage accounts payable/receivable, reconcile monthly financial reports, and create P&L summaries for leadership review.
Oversee HR and administrative processes, including onboarding and policy updates, ensuring smooth operations for on-site and remote staff.
Coordinate executive schedules with competing priorities, optimizing workflow and meeting preparation.
Plan and execute networking events and team offsites, handling vendor contracts and budgets.
Bay Natural MedicineOffice Manager (Remote)
Apr. 2021 - Nov. 2022United StatesDirected daily non-clinical operations for a busy naturopathic and acupuncture practice, supporting a team fully online.
Managed patient communications, scheduling, and financial processing for 30+ daily appointments through telehealth and in-person services.
Handled bookkeeping, vendor relations, and collections remotely, maintaining accuracy and timeliness.
Leveraged Charm EHR, QuickBooks, and Google Workspace to coordinate workflows across the team.
National Holistic InstituteStudent Care Coordinator (On-site)
Aug. 2017 - Jun. 2019United States, Studio CitySupported a campus of 500+ students in overcoming personal and academic obstacles for successful program completion.
Managed student information database to identify retention risks and implemented intervention programs.
Instructed classes in massage theory, anatomy, and kinesiology; coached student teams on practical and leadership skills.
Coordinated campus events, built community partnerships, and maintained resource lists for students in need.
Berkeley Naturopathic Medical GroupOffice Manager (Onsite)
Jan. 2015 - Jul. 2017United States, BerkeleyCoordinated scheduling and operations for 5 clinicians; optimized workflows to increase billable hours.
Managed hiring, training, performance coaching, and workflow supervision for a team of 4.
Processed patient intake, payments, and records management for 800+ active patients.
Maintained medical supply and supplement inventory for both in-office and online dispensaries.
Alternatives In ActionExecutive Coordinator (On-site)
Aug. 2013 - Jan. 2015United States, OaklandOversaw administrative operations for a multi-site youth-serving nonprofit and charter school.
Coordinated timelines and budgets for facility construction, including a high school and community spaces.
Led event planning for fundraisers and community programs, managing budgets, vendor negotiations, and risk mitigation.
Maintained internal communications for 100+ staff, drafting leadership updates and memos.
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