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Work Background
EIA AdvisoryOwner
Sep. 2022Greater Birmingham, Alabama Area
Home Tax ServiceAccountant & Operations Manager
Jun. 2021 - Sep. 2022Hoover, Alabama, United StatesDuties
• Accounts payable, accounts receivable, bookkeeping, tax filing
Key Accomplishments
• Centralized data retrieval systems to increase ease of communication and organization
• Converted all payroll reporting to online.
• Managed HR.
Jefferson County Department of Community Development, WashingtonOffice Coordinator
May. 2017 - Jun. 2021Port Townsend, WADuties
Accounts Payable;
Public Records Requests;
Clerk to the County Planning Commission;
Manage Department web pages;
Assist Director, Planning Department, and Building Department as needed. Results
Created new, streamlined process for managing logged records for the Hearing Examiner that reduced processing time from 3 hours to 20 minutes for 250 pages of stamped files for logging.
Created Road Naming process that had previously languished.
Created wiki-based KnowledgeBase that reduced weeks of training time.
GOODING O’HARA & MACKEY, PSOffice Manager
Jul. 2016 - May. 2017Port Townsend, WADuties
Manage front office;
Billing;
New client setup;
Scheduling for three CPAs;
Purchasing;
Process tax returns (prepare for client receipt). Results
Learned how to use Practice Management database (Practice CS) to streamline annual bookkeeping process.
CLICK-IT BUSINESS RESOURCE CENTERManager
Jan. 2012 - Apr. 2013Stockton, CADuties
Managed day-to-day-operations;
Employee interviewing, hiring, discipline and scheduling;
Accounts payable/receivable;
Graphic Design, including logos and business cards;
Social Media management. Results
Ran the smoothest running and most profitable organizations in the industry in Northern California.
NVJ CONSULTINGVirtual Office Assistant
Jan. 2011 - Dec. 2011Antioch, CADuties
Graphic Design, including logos and business cards;
Website creation;
Virtual executive administrative assistance;
Social Media management. Results
Created email fliers that increase open rates from 2% to 24%.
Created fully developed website in 2 hours.
TAW ScenariosMarketing Director
Oct. 2009 - Dec. 2011Antioch, CADuties
• Manage all social marketing accounts including Facebook and Twitter.
• Manage company accounting and finances.
• Handle all on-site and online registration processes. Results
• Discovered new online registration system that improved customer satisfaction by 95%.
• Increased social interaction on Facebook by 400%.
• Created processes that allow correspondence to Facebook and Twitter to occur automatically.
Spectra Software SystemsExecutive Assistant
Jul. 2009 - Oct. 2011VirtualDuties
• Online order processing.
• Computer maintenance and troubleshooting.
• Maintain Custom ecommerce.
• Find and recommend new potential programmers. Results
• Worked directly with programmer and designer to increase retail sales through new online ordering system.
• Eliminated typos and other editing mistakes on product descriptions for ecommerce solution. Updated products.
Social TrafficExecutive Team Member
Mar. 2009 - Oct. 2009Duties
• Researched best programs to use for dispensing information in a way that enhanced learning and were easy to use.
• Created educational materials for classes related to social marketing, including practicums, quizzes and learning guides. Results
• Found free programs that could best be used for teachers and students to utilize. Free programs reduced startup costs and allowed for more freedom and flexibility when accessing student records.
• Created a system that reduced educational material creation time from 6 hours per lesson to 30 minutes.
Towill, Inc.Marketing Coordinator
Feb. 2008 - Jun. 2009Duties
• Designed and created all proposal covers.
• Proof-read all external marketing/business development materials and correspondence. Reviewed completed work for accuracy, grammar and proper usage.
• Recreated and updated company brochure.
• Utilized PowerPoint and other computer software to prepare professional presentation.
• Prepared proposals, statements of qualifications and presentation graphics and materials.
• Created gift baskets for clients.
• Coordinated annual event registrations, including building event registration database and managing table seating arrangements. Results
• Improved proposal preparation time by one day by improving production methods.
• Learned how to use un- and under-utilized machines in office in order to reduce production costs and preparation time for various tasks.
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