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Work Background
Operations Manager
Reilly Construction, IncOperations Manager
Jul. 2019San Francisco, California, United States
Operations Manager
Colliers-InternationalOperations Manager
Nov. 2014 - Jul. 2019Redwood City, CA• Coordinates activities, projects and communication for the entire office • Directly supervises office staff, including Broker Assistants. Help streamline projects moving from Brokers through Graphics and Research • Manages the office budget, participates in budget planning and expense tracking and reports with the Executive Managing Partner and Regional Director of Operations • Responsible for suite operations including security, maintenance and improvements • Responsible for processing and tracking accounting transactions including brokerage deals sent to Accounting • Responsible for obtaining bids of office equipment per company guidelines and purchasing with oversight from Regional Director of Operations • Tracks all broker and office business licenses • Schedules, plans and oversees all office meetings and events • Prepares Agenda, setup and assists in running monthly sales meetings • Responsible for recruiting, interviewing and onboarding all new employees and broker assistants • Writes and distributes all Press Releases from our office
Executive Assistant
Colliers-InternationalExecutive Assistant
Oct. 2013 - Nov. 2014Redwood City, CA• Added efficiency to executive’s work by reading, researching and directing correspondence; drafted letters and documents; collected and analyzed information • Maintained executive’s confidence and protected operations by keeping information confidential • Acted as the liaison and mediator between the executive and the operations team making sure projects got completed successfully while also making sure the moral in the office is positive. • Organized executive’s schedule by maintaining calendars, arranging meetings, conferences, teleconferences and travel. • Handled the ordering and distribution of all client gifts. • Assisted in planning all company events. • Developed and utilized filing and retrieval systems to ensure accurate record keeping; recorded meeting discussions. • Created and managed a comprehensive sale comparable and development database; researched and gathered extensive information on commercial real estate with an emphasis on residential and development land in the South Bay market; produced a unique tool for aiding in the executives effort at acquiring new listings and increased his marketing abilities
Research Associate
CoStar GroupResearch Associate
Sep. 2012 - Aug. 2013• Assisted in building an accurate and complete research database of commercial real estate inventory, specifically working in the San Francisco Bay Area market • Built relationships and strengthened ties with clients and potential clients; maintained a constant stream of communications with clients • Tracked, researched and wrote news stories on breaking commercial real estate transactions which were published to CoStar.com • Consistently met and exceeded quarterly quotas set forth by management • Consistently in the top 10% of researchers across the company • Hand-picked to work on a LoopNet leads project from top level executives • Managed high levels of incoming and outgoing calls and emails • Went on client visits with the sales team to explain to potential clients the benefits of researched information • Assisted with quarterly market reports for Market Advisory Meetings
Research Specialist
LoopNetResearch Specialist
Feb. 2008 - Sep. 2012San Francisco• Distributed high quality, ideal profile leads, maintaining a weekly quota • Utilized Salesforce to assist with sales opportunities and lead development • Used SQL to create reports to identify CRE firms in targeted markets; developed a database of CRE firms • Used extensive knowledge of Microsoft Office to track and distribute leads and information to departments across the company including, but not limited to Marketing, Sales and Member Services • Developed and designed methodology for new research strategy
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