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Work Background
CEVA LogisticsHead of Airfreight - Middle East
Feb. 2023UAE/Oman/Qatar/Bahrain/KSAI am Happy to share that I have started a New role as "Head Of Airfreight - Middle East" at Ceva Logistics.
Kuehne + NagelRegional Process Manager, Airfreight
Jun. 2011 - Feb. 2023DubaiResponsible for the facilitation of airfreight process improvement in the region, and is also responsible for related organizational matters in the region. Entrusted with increasing productivity, and therefore played a key role in the company’s success. Achievements:
✔ Project Planning, leading and directly Overseeing the implementation of a new Operational Platform “AirLOG” Imports in 2013 and Exports in 2018 across the MEA region. ✔ Project Planning, leading and directly Overseeing the Rollout of BPA2.0 (Business Process Automation).
✔ Drove several processes, operational and organizational improvements within the airfreight domain regionally. ✔ Served as a subject matter expert between the region and the Corporate Airfreight Process team, for all matters concerning process improvement and standardization.
✔ Represented the region, in conjunction with the Corporate Airfreight Process team, in the continuous development of the corporate airfreight process.
✔ Acted as a link between the region and Airfreight Process team in Hamburg regarding operational process improvement and standardization activities.
✔ Oversaw the implementation of projects initiated by the Hamburg Core team based on IAMT decisions.
✔ Optimized system functionalities within the operational process in order to catalyze process automation.
Kuehne + NagelAirfeight Dept Manager
Apr. 2008 - May. 2011DohaFull responsibility of the business unit P&L, monitoring cost vs revenue to deliver agreed budgeted targets. Entrusted with developing growth and ensured satisfaction of a portfolio of Strategic Aviation Customers in Qatar. (Qatar Airways/ Qatar Aviation/ Rolls Royce/ Thales/ SR Technics). Achievements: ✔ Project Planning, leading and directly overseeing the movement of 14 Aircraft Rolls Royce Aircraft Engines to Singapore for Service and return to Doha
✔ Acted as a consultant to clients to ensure a well thought out project that delivered a sound and solid A to Z rollout plan of Logistics needs. Strategic Aviation Accounts Tasks:
✔ AOG/Routine/Critical shipment handling
✔ Trent 500 and Trent 700 Rolls Royce Engine handling
✔ Inflight Catering products handling (Import and re-distribution from Hub)
✔ Aircraft Spare Parts handling including but not limited to (Aircraft tires, seats, cutlery etc.)
Kuehne + NagelAirfreight Manager
Nov. 2005 - Mar. 2008BeirutAccountable to manage, develop and expand the Airfreight business, provided direction and leadership to ensure profitable growth with satisfactory cash flow. Managed airfreight operations to ensure error-free service and most efficient operations while keeping tabs on economics and cost efficiency.
Arab Shipping & Chartering Co.Customer Relations Manager
Jun. 2003 - Oct. 2004LebanonEffectively created a databse of existing clients within a CRM tool "Goldmine" and offered training to the company's dept staff, namely Operations, Sales and Finance, on how to best manage their clients needs and requests.
Openlink S.A.R.LCRM Sales Manager
Oct. 2002 - May. 2003
Cable & Wireless Optus Satellites Pty LimitedMIST Account Executive
Dec. 1998 - May. 2002
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