Turispay viajesDirector
Jan. 2010 - May. 2020Uruguay* Led the management, sales and operations of a travel agency specializing in customized travel experiences
* Designed customized travel experiences, leading to high client satisfaction and retention
* Managed reservations for flights, hotels, transfers, cars, private medical insurance and excursions coordinating with global suppliers
* Organized and led group travel experiences worldwide, ensuring seamless execution
* Established partnerships with hotels, airlines and tour operators to enhance offerings
* Lead a team of travel consultants, improving efficiency, customer experience, and revenue growth
* Resolved pre, during and post travel customer issues, ensuring a seamless travel experience