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Work Background
DeloitteSenior Consultant, Technical PMO Lead
May. 2024Arlington, Virginia, United States• Led a cross-functional SCRUM team in supporting five IRS modernization initiatives.
• Facilitated the onboarding, weekly briefings, and client management for key IRS Executives and Stakeholders from the Enterprise Systems office.
• Pioneered the development of the first User Acceptance Testing standards at the IRS.
• Directed the creation of over 120 million rows of synthetic taxpayer data for testing and development, leveraging artificial intelligence and machine learning.
DeloitteSenior Project Delivery Analyst, Technical PMO Support
Jun. 2022 - Jan. 2023Arlington, Virginia, United States• Managed project roadmap and master schedule of the IRS's Individual Taxpayer Engine.
• Supported Risk Management, including tracking and writing Risk Mitigation Strategies, and facilitating cross-functional discussions with stakeholders to determine feasibility.
• Led Defect Remediation process of over 2000 defects to meet project Go-Live despite schedule slippage.
• Developed a comprehensive Downstream Testing Strategy for the Individual Taxpayer Engine.
DeloitteSenior Project Delivery Analyst, Technical PMO Lead
Jan. 2022 - May. 2024Arlington, Virginia, United States• Strategized and planned the first End to End Performance test conducted at the IRS
• Managed a cross-functional SCRUM team supporting 5 different IRS modernization efforts through over 7 Releases, including the new Individual Taxpayer Engine
• Developed testing strategies to validate the migration of taxpayer data from legacy systems into Databricks
DeloitteSenior Project Delivery Analyst, Solutions Architect
Oct. 2021 - May. 2022Arlington, Virginia, United States• Collaborated with DevOps teams to design a new Marketplace system for users to access IRS services on-demand.
• Created a plan for a safe migration to a Hybrid Cloud AWS environment, ensuring cost-effectiveness.
• Developed a CI/CD pipeline to support automated testing and development for future releases.
DeloitteSenior Project Delivery Analyst, Systems Architect
May. 2021 - Sep. 2021Arlington, Virginia, United States• Developed reference material for the Dept. of Housing and Urban Developments legacy technical architecture.
• Created recommendations for a modernized cost-effective technical landscape.
• Assisted HUD in decision making regarding cost-effective tool upgrades for automation and future cloud migration goals.
DeloitteSenior Project Delivery Analyst, Project Manager
Jan. 2021 - May. 2021Arlington, Virginia, United States• Managed the upgrade of the Dept. of Health and Human Services Financial Business Intelligence System to Oracle 19c, optimizing resources and timelines.
• Led a SCRUM team in testing and troubleshooting new releases, ensuring smooth implementation.
• Supported roadmapping of future upgrades of HHS systems, coordinating requirements gathering and risk management for potential blockers.
• Led client reporting and user-adoption calls to build confidence in the new system.
DeloitteSenior Project Delivery Analyst, Databse Administrator
Mar. 2020 - Jan. 2021Arlington, Virginia, United States• Maintained, patched, and upgraded critical financial systems for US Dept. of Health and Human Services, NIH, FDA, and CDC during Covid-19 response.
• Compiled and managed monthly Infrastructure team metrics and SLAs for operations review and reporting to clients and stakeholders.
• Managed Change, Service, and Incident requests to ensure timely resolution, preventing setbacks in performance and schedule.
OracleInfrastructure Cloud Implementation Specialist
Nov. 2017 - Jan. 2020Reston, Virginia• Engineered and implemented comprehensive architecture approach plans to achieve Sales and Operation targets.
• Collaborated with Sales and Consulting executive leadership to design and integrate solutions for enhanced customer adoption and retention.
• Oversaw executive-level client management and led multi-phased deployment projects to ensure immediate utilization and increased investment in the IaaS and PaaS product catalog.
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