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Work Background
Florida Department of Children and FamiliesEconomic Self Sufficiency Senior Human Services Program Specialist
Dec. 2013Lakeland, Florida AreaMy current duties include Circuit 9 Quality Control Coordinator which involves quality control tracking and writing error analysis reports. I am the Liaison for the QA Unit and Circuit 9 Centers of Excellence division (monitoring case corrections and providing coaching and mentoring). This includes tracking and reading cases read by QA and determining what corrections are needed on QA special projects. Currently, this includes case readings on AVS, ME Patient Responsibility, and MEQC FY 2014 which is a reading on ACA applications. I attend performance reviews for Circuit 9 Centers of Excellence which includes updating the administrations on TANF CSE sanctions, AVS, QC regular and negative current results as well as recommendations on operational procedures. I assist in the Management Evaluations done for the region by reviewing cases for rebuttal. I have also been heavily involved in special projects for the Centers of Excellence to include process mapping and operations and procedure analysis for the ICP and DDD programs. A large portion of my duties include data analysis based on the needs of the region to include special adhocs and requested daily, weekly and monthly reports.
Florida Department of Children and FamiliesEconomic Self Sufficiency Supervisor of a Virtual Team for Circuit Ten
Aug. 2012 - Dec. 2013Lakeland, Florida
Florida Department of Children and FamiliesSenior Economic Self Sufficiency Specialist in the Circuit 10 Training Unit
Jul. 2010 - Jul. 2012Lakeland, Florida
Florida Department of Children and FamiliesEconomic Self Sufficiency Specialist
Apr. 2008 - Jun. 2010Lake Wales, Florida
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