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Work Background
Kelly Toledo Solutions Owner
Dec. 2023South Bend-Mishawaka Region✨ Founder | Strategic Consultant | Leadership & Program Development Expert I launched my consulting business with one mission in mind: to empower leaders, organizations, and communities to thrive through strategy, innovation, and intentional development. With a passion for helping others grow and a deep understanding of what it takes to lead effectively, I provide tailored support in: 🔹 Leadership Training – Equipping leaders with the tools, mindset, and confidence to inspire teams and drive impact.
🔹 Strategic Planning – Turning big visions into actionable roadmaps with clear goals, strong alignment, and measurable success.
🔹 Grant Writing & Development – Helping organizations secure funding with compelling narratives, sound strategies, and results-driven proposals.
🔹 Program Planning & Development – Designing and launching sustainable, high-impact programs that meet real-world needs and achieve lasting outcomes. Whether you're building something new or reimagining what’s possible, I’m here to help you align your mission with meaningful results. Let’s build, grow, and lead—together. 🚀
Northern Indiana Workforce BoardDirector of Strategic Support
May. 2023 - Jan. 2024Elkhart, Indiana, United States
Church Community ServicesDirector of Community Outreach (Hybrid)
Sep. 2022 - May. 2023Elkhart, Indiana
Elkhart County GovernmentCommunity Outreach Specialist, Community Corrections
Aug. 2020 - Sep. 2022Goshen, Indiana, United States
Drug Free Partnership Elkhart CountyDirector of Positively Elkhart County (Remote)
Aug. 2019 - May. 2023
CAPS - Child and Parent ServicesFamily Support Specialist
Jan. 2019 - Aug. 2020Elkhart, IN, United States
Wilkinson CenterSite Manager
Jun. 2017 - Jan. 2019Dallas, TexasProvide leadership and supervision of the development, promotion, implementation and evaluation of Adult Basic Education programs including adult basic skills, GED preparation, English as a Second Language (ESL), Functional Workforce literacy, and other programs as appropriate
PERSONNEL PARTNERS, INCAccounts Payable
Jan. 2014 - Aug. 2015Elkhart, IndianaManages AP. Includes, Customer Vendor Relations, and the AP disbursement group which handles all check disbursements, 1099 and tax related matters for 3 ERP systems.
Manages accounting functions including maintenance of general ledger, accounts payable, accounts receivable, and project accounting; ensures accuracy and timeliness.
Develops, implements and maintains systems, procedures and policies, including accounts payable functions to ensure adherence to company guidelines.
Manages monthly closing of financial records and posting of month end information; ensures accuracy of financial statements.
Enters status change information into project accounting software to ensure employee information is accurate and up to date.
Provides accounting assistance to project managers and operations staff; responds to financial questions/concerns to meet business needs.
Acts as a liaison between the company, government and external accountants to meet information needs and to ensure that proper information is maintained for historical purposes.
Selects and hires employees for the groups mentioned above. Trains and evaluates employees to enhance their performance, development, and work product. Addresses performance issues and makes recommendations for personnel actions. Motivates and rewards employees including providing salary increases, bonuses and promotions within allocated budgets and company guidelines.
Prepares and recommends operating and personnel budgets for approval. Monitors spending for adherence to budget, recommends variances as necessary.
Elkhart Community SchoolsTechnology Coordinator
Aug. 2013 - Jun. 2017Elkhart, Indiana AreaTeaching Technology to students and staff, upkeep and inventory of all Laptops and Tablets, Basic Office work and oral translation. Using Microsoft Office and helping with other navigating thorough projects.Ensure schools are administering assessments during test administration windows by regularly providing updates regarding progress and completion rates • Manage all aspects of PowerSchool • Conduct bulk rostering of student information to ensure smooth testing administration for schools • Develop and update guidelines for test administration • Collaborate with manager to manage formative assessment platform and develop and implement benchmark assessments • Manage reporting platforms such as NWEA, STEP, F&P, Teaching Strategies GOLD and pull reports for various stakeholders • Regularly update bulk rosters for network-wide curriculum such as ST Math, STORIA, Compass, and I-Ready • Liaise with consultant and School Leaders to support implementation of curriculum sharing platform • Assist in developing solutions using the PowerSchool SiS platform. • Collaborate with manager to develop and maintain data trackers to monitor and display progress • Provide technology support and training for teachers
• Maintain a current database of technology assets • Assist in technology procurement process • Manage and carry out annual technology refresh process for the school
EAK IncGeneral Manager Human Resources
Feb. 2005 - Jan. 2011Indiana MichiganRegional manager of several gas station. Organization of managers and motivating staff member. Carefully interviewed, selected, trained and supervised staff.
Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute
menu changes.
Interacted positively with customers while promoting sales and services.
Organized special events in the restaurant, including receptions, promotions and corporate luncheons.
Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits.
Correctly calculated inventory and ordered appropriate supplies.
Strategically developed effective marketing plans to increase sales and profits while managing costs.
Actively participated in ongoing customer service programs to build sales and rapport in the community.
Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional
food and service.
Worked with several franchisee inside sales of Subway and Coopers Chicken
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