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Work Background
IBMBusiness Technology Leader
Jan. 2022 - Jan. 2025United KingdomI help clients generate innovative ideas and rapidly develop them into initiatives delivering business value and realise their business goals; whether this is to respond quickly to disruption, guide full-scale transformation or, successfully navigate a path to (hybrid / multi) Cloud.
IBMBusiness Transformation Consultant
Jan. 2021 - Jan. 2022United Kingdom
PwCSenior Director
Jan. 2020 - Jan. 2021United Arab EmiratesFocussed on Insurance - I helped clients identify and exploit opportunities for digital / business transformation, cost optimisation and increased operational effectiveness, developing and executing strategic plans, and leveraging the most appropriate tools and technologies in order to help maximise business growth spanning the GCC / Mid-East region.
Charles Taylor plcManaging Director, MENA
Jan. 2018 - Jan. 2020Dubai, United Arab EmiratesI was one of three global Managing Directors, each responsible for managing operations covering a specific geographic region - in my case, this was the MENA region. Responsibilities in addition to leading the regional CT InsureTech business, comprised of helping Insurance focussed clients leverage and deploy technology based solutions and services to optimise and enhance their business operations.
Takaful Emarat-Insurance (P.S.C)Chief Digital Officer
Jan. 2017 - Jan. 2018Dubai, United Arab EmiratesResponsible for defining and executing a digital strategy focussed on transforming Takaful Emarat into a digital business, fully exploiting the latest digital trends and technologies and becoming recognised as the most digitally advanced insurance carrier in the region. My remit entailed oversight of the digital marketing, IT, (digital) product development and business transformation teams as part of the digital centre of excellence function - defining and executing integrated initiatives spanning the operational excellence and customer engagement spectrum(s). As a business, TE had a clear focus on enabling it's people and engaging with customers, to help drive the digital agenda. Key regional industry firsts included the exploitation of disruptive technologies and capabilities such as data science and AI, evaluating nascent frameworks such as blockchain, leveraging social media platforms to accelerate customer engagement; and placing customer centric thinking and experiences at the heart of everything the firm did!
Grant Thornton - UAEHead of Technology Advisory
Jan. 2016 - Jan. 2017Dubai, United Arab EmiratesTechnology lead for the UAE and Azerbaijan, in addition to supporting the broader GCC GT firms. Primary responsibilities included building-out the local practice in consideration of a broader regional mandate; taking over delivery responsibility for legacy engagements to ensure successful turn-around / completion; supporting client management (and IT) teams with the impact assessment and implementation planning for the region wide roll-out of VAT; business development in line with assigned revenue targets; and evangelising GT technology capabilities via appropriate communication channels.
KPMGDirector, IT Advisory
Jan. 2013 - Jan. 2016Bahrain, Qatar, KuwaitIT Advisory lead for KPMG in Kuwait, post a 2 year spell as the ITA practice lead in Bahrain, spanning Qatar and supporting the KPMG ITA Practices in KSA and Oman; servicing clients across multiple industry verticals (Financial Services, Automotive, Government, Energy, Telco, Retail, Manufacturing and diversified Owner Managed Business groups); offering value propositions spanning the entire IT spectrum (inc. digital strategy, security, Cloud, sourcing) - helping clients leverage technology investments in order to enhance operational effectiveness, improve efficiency and undertake business transformation.
Satori ConsultingPrincipal
Jan. 2010 - Jan. 2013London, United Kingdom / New York, USAUK practice lead, focussing on firm operations, client relationships, engagement management and oversight; strong focus on Financial Services, Consumer Products and Pharma verticals.
Ernst & YoungAssociate Director
Jan. 2008 - Jan. 2010London, United KingdomResponsible primarily for engagement execution and management, business development, people management (development and coaching), and thought capital / proposition development. Sample engagements included leading the delivery of a multi million dollar / geography ERP (SAP) implementation, IT strategy review, pre / post M&A due-diligence, IT procurement / cost optimisation, business case definition and digital strategy definition etc.
Deloitte ConsultingManaging Consultant
Jan. 2004 - Jan. 2008London, United KingdomMy area of focus was within the technology sector, residing within the CIO Advisory Services group. Typical engagements were comprised of the definition, review and subsequent execution of IT strategy for large FTSE 100 clients.
MerlinSenior Consultant
Jan. 2001 - Jan. 2004London, United KingdomSenior Consultant - Projects & responsibilities included the following: - Undertaking IT value assessment activities for a software organisation, in order to ascertain the costs and effectiveness associated with the deployment of the existing IT services
- Project Management of a key outsourced component of TFLs Congestion Charging for London project
- Implementation of in-store Terminal (/ ERP) ordering system for the UK network of Virgin V.Shops
- Working on-site for a global Pharma giant, in California-USA, managing a UAT plan for a major implementation of an automated drugs inventory store
- The creation and implementation of knowledge management solutions, consisting of the development of new databases and subsequent integration with existing front/back-office systems
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