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Work Background
MITER BrandsTalent Acquisition Specialist
Aug. 2023 - Jan. 2025United StatesSpearheaded recruitment operations for 2 manufacturing sites, achieving and maintaining 90% staffing levels for 30–50 hourly positions monthly. Designed and executed Bi-Weekly Walk-In Events, attracting an average of 40 applicants per event and increasing hiring efficiency by 20%. Delivered an exceptional candidate experience, streamlining communication and interview preparation through UKG and iCIMS platforms. Mentored and supported a team of 4 recruiters across the East Coast, providing training, guidance, and monitoring to ensure consistent performance and alignment with recruitment goals.
Grove CollaborativeTalent Acquisition Partner
Jan. 2021 - Jun. 2023Elizabethtown, Pennsylvania, United StatesManaged full-cycle recruitment for 3 fulfillment centers nationwide and supported remote customer service hiring, consistently meeting hiring targets of 50–100 positions monthly. Partnered with Operations and community organizations, including the Spanish American Civic Association, to develop talent pipelines for entry-level positions, improving applicant quality and diversity. Delivered training on new ATS platforms implemented by management, ensuring team adoption and process consistency. Collaborated with cross-functional teams to meet fluctuating business needs, achieving a 100% fulfillment rate for peak seasons.
Allied UniversalRegional Recruiter
Nov. 2019 - Jan. 2021Harrisburg, Pennsylvania, United StatesFilled 100+ security positions monthly across Central PA, exceeding weekly staffing goals by 3% on average. Partnered with Veterans Affairs to recruit top-tier candidates, enhancing applicant diversity and filling leadership positions with experienced professionals. Coordinated with a local news station to promote hiring events, resulting in a 60% year
over-year increase in applications.
Cumberland HospitalityGeneral Manager
Mar. 2019 - Nov. 2019Lebanon County, Pennsylvania, United StatesBoosted room yield and revenue through innovative marketing strategies, achieving a 90% occupancy rate with an ADR of $130 and RevPAR of $117. Improved Guest Service Scores to 83% through cross-training initiatives and process optimization. Enhanced operational quality by developing the Housekeeping Manager and Front Desk Supervisor while restructuring the maintenance department.
Springwood HospitalityAssistant General Manager
Sep. 2018 - Mar. 2019York, PennsylvaniaLed training for front-of-house departments across two Hilton select-service hotels, onboarding and mentoring 35+ team members on brand standards and proactive service. Oversaw the Housekeeping Department to achieve brand standards, improving cleanliness scores to 88%. Collaborated with the Director of Sales to create marketing strategies, increasing SMERF bookings for a new construction hotel.
Save-A-LotRegional Training Manager
Mar. 2018 - Sep. 2018Conducted weekly audits of 45 stores to ensure quality and efficient business practices. Coached Store Managers and District Managers, increasing regional scores by 10% within less than a year. Presented weekly trends to corporate leaders in support of strategic planning.
High Hotels Ltd.Assistant General Manager/Operations Manager
Jan. 2012 - Mar. 2018Lancaster, PA 17601Developed Standard Operating Procedures (SOPs) for Front of House and Back of House teams, ensuring compliance with Marriott and Hilton brand standards. Oversaw multimillion-dollar hotel openings, managing construction timelines, compliance, and staff onboarding to meet launch deadlines. Partnered with local community colleges to launch a Hotel Operations Program, creating a pipeline for filling positions in Front Desk, Housekeeping, and Food & Beverage roles. Increased housekeeping efficiency from 37% to 100%, driving operational improvements and enhancing guest satisfaction.
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