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Work Background
Chief Technology Officer
ByteMe ConnectChief Technology Officer
Jul. 2023Cape Town, Western Cape, South Africa
Network Operations Manager
Toshiba Cape TownNetwork Operations Manager
Apr. 2022Cape Town, Western Cape, South Africa
NOC Manager
VO ConnectNOC Manager
Aug. 2020 - Apr. 2022Gauteng, South Africa
Tier 2 Technical Network/Integrations Engineer
VO ConnectTier 2 Technical Network/Integrations Engineer
Mar. 2018 - Aug. 2020Sweet Thorn on Beyers, Bosbok Road, Randpark RidgePromoted from Tier 1 Support Engineer to Tier 2 Network and Integrations Engineer - I have gained knowledge in various networking technologies, comprising out of areas of L1/L2/L3. Current duties and responsibillites are as follows: Tier 2 - CISCO/NETWORK/RF ENGINEER -Switches and Router Configurations -Network design and Security -DNS Administration -VFI and EFP -L2VPN -L2TP -Dot1Q/QnQ -MPLS -BGP/OSPF -Intracom 11GHZ Network Roll-out/Upgrade (Radio Frequency) -MTCNA (Basic's Knowledge) -Ubiquity Network (Radio Frequency) -Reporting on and Statistical Analysis of Networks and Re-Seller Accounts INTEGRATIONS ENGINEER -Backbone Projects - Highsite/POP Integration/Development -Client/Re-seller Project Planning and Integrations (Last-Mile) and (CORE) -Technical Implementations -Network Solutions and Analytics -Data Center Environment Implementations
Tier 1 Technical Support Engineer
VO ConnectTier 1 Technical Support Engineer
Oct. 2016 - Feb. 2018Sweet Thorn on Beyers, Bosbok Road, Randpark Ridge-Remote network monitoring (WC/EC/KZN/GP/MP/FS) -Switch and Router Configurations -Network Management -Network Troubleshooting on various topology and technology -Network Development / Configuration -Radio Frequency Equipment Setup -Wireless L1 Troubleshooting -Exchange/POP -Management of Mail Firewalls -Client Liaison for support-related matters -Configuration of VOIP -Management and meeting of SLA's.
Service Desk Analyst
JD GroupService Desk Analyst
May. 2015 - Sep. 2016Braamfontein, JHB / Sandton, JHB-SAP (SRS / HCM / CRM / ERP / SOLMAN) -Branch query support and SAP Fault Management -Remote Desktop / SAP Troubleshooting. -Fault Investigations -SLA's and Client Management -Quality Control -Customer Service - Process Implementation and Quality Assurance
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