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Work Background
IT ProfessionalIT Services leader focused on client satisfaction and driving revenue generating iniatives
Mar. 2025Quad Cities, Iowa
XeroxProfessional Services Manager
Mar. 2020 - Mar. 2025Davenport, Iowa
ITsavvyVice President, Advanced Solutions Group
May. 2015 - Mar. 2020Davenport, Iowa AreaResponsible for providing strategic leadership and oversight to the ITsavvy Advanced Solutions Group engineering portfolio, including Solutions Architecture, Implementation, Program/Project Management Office, and Configuration/Demo Lab activities. Also responsible for maintaining alignment of the IT Practices portfolios to corporate strategy and vision. Lead and influence practice leaders and acquires results-oriented behavior through communication, motivation, team-building, leadership, and discipline. Through collaboration and influencing skills, secure the buy-in and cooperation of all of the necessary business areas and divisions, IT, Sales, business planning and Finance for the effective management and delivery of the projects.
ITsavvySr Director, Program Management
Jun. 2014 - Mar. 2020Davenport, Iowa AreaResponsible for providing leadership to, and oversight of the ITsavvy IT Practices portfolio, execution and day to day management of the Program Management Office, and maintaining alignment of the IT Practices portfolios to corporate strategy. Report to and liaise with the executive sponsorship and associated steering committees for assigned practices to ensure that all necessary component projects are identified, scoped, started, managed and delivered. Lead and influence practice leaders and associates’ results-oriented behavior through communication, motivation, team-building, leadership, and discipline. Through collaboration and influencing skills, secure the buy-in and cooperation of all of the necessary business areas and divisions, IT, business planning and Finance for the effective management and delivery of the projects.
ITsavvyIT Project Manager
Jun. 2012 - May. 2014Davenport, Iowa AreaProject manager for ITsavvy Advanced Solutions Group, specializing in planning and executing projects involving implementations of data storage, backup, collaboration, data protection, and networking systems and devices. Projects range from small (1-20 users) to large and complex (100+ users and multiple data center locations). Clientele includes health care systems, law firms, financial institutions, manufacturing/distribution, data centers, and colos.
Sedona TechnologiesProject Manager
Jan. 2011 - Jan. 2012
MotorolaIT Systems Professional
Jan. 2005 - Oct. 2011Member of the Level 3 Mechanical Engineering Computing software tools team within the Motorola Mobility Product Development Operations organization responsible for infrastructure, development, and testing of globally licensed mechanical engineering design tools, hardware, and processes. Additional responsibilities include:
Design and maintain testing/production infrastructure and processes used in testing mechanical engineering software functionality and deploying MCAD software configuration files to end users. Identify user requirements and scenarios to be translated into use cases and business requirements. Build and execute test cases that will be converted into production environment usage.
Manage the daily activities of outside contracted resources providing data creation, data management, and administrative services based on Motorola Mobility requirements
Project manager for evaluation, testing and deployment of software (existing and new), hardware testing and deployment, and network data replication. Manage network of 12 globally accessed servers to distribute common software configurations to end users.
Build, maintain, and deploy the common MCAD (Pro/ENGINEER Wildfire) application package and infrastructure used by all Motorola Mobility mechanical engineering design teams.
Daily/weekly activities of component library (MML) administration, gathering and reporting metrics specific to data usage and cycle time, working with mechanical engineering users one on one to identify process improvements and additional information that will assist in designing PCB assemblies utilizing MML components
Work with PTC to drive development direction of Pro/ENGINEER and Windchill software, specifically MCAD, ECAD, and data management functionality.
Lead and perform technical help desk support activities providing 24/7 support for the global mechanical engineering development organization.
MotorolaSenior Staff Systems Engineer/Strategist
Jan. 2001 - Jan. 2005Member of a Corporate IT core team with the following responsibilities:
Engineering systems development, including common process development/improvement (BE and BPR) and coordination
Project planning/management
Use Case and requirements gathering/development and definition based on customer business needs
Risk assessment and mitigation
Technical design, including architecture design, technical requirements development, and systems management
Technical Lead for global MCAD Data Management systems development
Extensive experience utilizing virtual project team methodologies to coordinate task efforts from Motorola associates globally across all business units.
MotorolaMCAD Service Desk Manager
Oct. 1999 - Dec. 2000Managed and directed team of 5 AE's responsible for MCAD tool and process support and development for 4 Northern Illinois Motorola facilities totaling 250+ users. Other responsibilities included management of Quick Start Program, Data Mgmt activities for all mechanical data, software deployment and use, as well as day-to-day support strategy and development.
City Blue TechnologiesEngineering Systems Support
Oct. 1996 - Oct. 1999Contracted to John Deere Harvester Works, Product Development Division, to provide on-site user support and administration for Pro/ENGINEER and Pro/PDM software, including license management, configuration maintenance, and user training and mentoring. Other responsibilities include monitoring/tracking progress of outside vendor conversion projects and day-to-day support on Windows NT and UNIX OS administration. Experienced in LAN and WAN network configuration and maintenance.
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