Dell TechnologiesSr. Distribution Coordinator | Team Lead - Shipping & Receiving | EMC Customer Services
Oct. 2008 - May. 2011Franklin, Massachusetts, United States• Team lead for warehousing and distribution center operations ensuring efficient warehouse inventory accuracy, timely inbound receipts, outbound replenishment shipping, including customer Next Day Priority Overnight shipments. • Managed escalations related to shipping delays, collaborating with teams to maintain service standards. • Found most cost-effective ship method and carrier to fulfill daily planner service parts replenishments & customer orders to meet targets working with various 3PL rate shop tools (FedEx, DHL, UPS, DB Schenker, Pilot Freight, and various carriers) to support outbound service parts replenishments • While in role, Forklift Operator license certified (currently expired), IATA Dangerous Goods Handling Certification (currently expired), trained in International Import/Export Documentation, primarily exporting replenishments to 3PL Network into Canada, Mexico, and to EMC’s CDC in Cork, Ireland.