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Work Background
MDST MarketCo-Founder
Mar. 2025
HailoChief Strategy Officer (CSO)
Feb. 2024Boston, Massachusetts, United StatesHailo is an early-stage transportation technology startup focused on making public transportation more accessible. ● Led development of Series A financial strategy with $3M target raise, including market sizing, competitive analysis, and growth modeling across 3 markets ● Spearheaded company-wide rebrand initiative, orchestrating cross-functional execution of brand strategy and digital transformation ● Directed strategic product transformation, delivering creative solutions to expand Android market and implementing 20+ features while achieving 100% reduction in user issues
● Established Australian market presence through strategic transit authority partnerships, achieving 92% user retention across 1,000+ users in 3 major cities
Sonos, Inc.Program Management Office (PMO) Lead, Product Testing
Oct. 2021 - Nov. 2023District of Columbia, United States● Implemented data-driven testing framework to validate market expansion opportunities, driving executive approval of New Market Innovation Division through cross-functional and versatile leadership
● Expanded Beta Program to 50,000+ testers to capture untapped consumer segments, enabling product development for broader customer demographics
● Led cross-functional alignment between Product, Engineering, and CX teams, reducing product defect resolution time by 40% through standardized testing protocols
Sonos, Inc.Chief of Staff, Product Testing
Apr. 2019 - Oct. 2021District of Columbia, United States● Established new security protocols that reduced product leaks by 50% while scaling testing program to 25,000+ testers ● Drove $2M budget optimization initiative, achieving 15% cost reduction through strategic vendor consolidation across 8 contracts ● Led cross-functional implementation of testing analytics platform, expanding visibility into product development for 200+ employees ● Built high-performing team through strategic mentorship and communication, resulting in 2 promotions and improved testing capabilities
Sonos, Inc.Product Portfolio Manager
Aug. 2018 - Apr. 2019Boston, Massachusetts, United States● Managed portfolio of 2 limited edition products, resulting in successful launches with 24-hour sellout
● Optimized product development processes across portfolio, reducing cycle time by 30% through cross-functional leadership
● Implemented portfolio-wide KPI framework across 8 metrics, implementing key performance indicators, tracking from design to launch
Sonos, Inc.Head of IPO Readiness/IPO Program Manager
Aug. 2017 - Aug. 2018Boston, Massachusetts, United States● Partnered with C-suite to lead IPO readiness program, resulting in successful $208.5M raise and NYSE listing
● Led procurement and implementation of finance automation solution through cross-functional collaboration, reducing quarterly cycle by 40%
● Led cross-functional team of 25+ to implement SOX-compliant financial reporting framework across 6 global regions
LionbridgeGeneral Manager, Global Programs
Oct. 2014 - Aug. 2017Waltham, MA● Drove operations for 3 global business units, totaling $6.5M in annual revenue; responsible for people management, P&L, and operational strategy
● Built and led inclusive teams across each business unit; facilitated employee career growth through a people-first approach, upskilling 100% of employees
● Led company-wide business transformation by integrating a $4M acquisition; restructured teams to reduce redundancies and automated the workforce payment process, saving $100k annually
● Built/managed stakeholder relationships with clients and vendors across global pharmaceutical, financial, and state government sectors
FreelanceFreelance College Application Copy Editor
Aug. 2014● Provide strategic editing services to 500+ students, contributing to successful admissions at top-tier U.S. universities
● Achieve 85% acceptance rate for students applying to top 20 U.S. universities through personalized narrative development and editorial guidance
Capital OneBusiness Program Manager
May. 2013 - Oct. 2014McLean, VA● Led cross-functional expansion of interpretation services to 23 languages, driving 40% increase in customer satisfaction
● Managed vendor selection, performance, and procurement totaling $3M annually
● Developed standardized metrics and reporting dashboard to track interpreter quality scores across 100+ contractors, improving resource allocation by 35%
Nurtur-LiveHealthierProgram Manager
Aug. 2012 - May. 2013Washington D.C. Metro Area
The Advisory Board CompanyMarketing Associate, International
Dec. 2011 - Aug. 2012Washington D.C. Metro Area
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