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Work Background
Cognitrainer - Life Coach AICommercial Advisor
Aug. 2024Automated, personalized remote patient monitoring. Immersive, realistic training for healthcare professionals. www.cognitrainerai.com
www.lifecoachai.app
symplrSenior Manager Partner Operations and Enablement
Jan. 2023 - Oct. 2024Dedicated for over 30 years to improving healthcare operations through its cloud-based solutions, and utilized by 9 out of 10 hospitals in the U.S., symplr is the industry leader in enterprise healthcare operations software and services. As the company’s Senior Manager of Partner Operations and Enablement, I get our sales partnerships up and running and build and nurture those relationships as we build strategic solutions that enhance and expand symplr’s offerings. My responsibilities are vast, including developing both front- and back-end operations, supporting direct sales, and creating and conducting client and internal presentations, as well as manning our tradeshow booths. Clear, concise, relatable communication is vital to every facet of my role. I train our partners’ sales teams on how to effectively talk to customers and engage with others involved in the process. My approach is hands-on as I work with cross-functional teams across our organization and those of our partners. This collaboration is crucial for streamlining efforts and setting our partnerships on a path to success. Strategic alignment is key, as is cultural alignment between symplr and our partners. I hold some decision-making responsibility throughout the process and am often called to participate in executive calls as my decisions are signed off on by leaders. This responsibility speaks to my commitment to our company’s growth and underscores my ability to navigate complex, high-stakes environments. My goal is to create relationships that not only propel symplr’s offerings and market presence forward, but also cultivate an environment of mutual growth and innovation.
symplrDirector Enterprise Workforce Sales
Feb. 2022 - Jan. 2023After having award-winning results in direct sales, I was promoted to lead the division. This role marked my initial experience managing a team rather than being responsible solely for my individual sales contributions, and I led a dedicated team selling symplr’s solutions to some of the largest healthcare systems in the U.S. Together, we ensured that our strategies were both effective and empathetic to each client’s unique challenges, and we consistently met our sales targets. I was presented with a Circle of Excellence award at the director level in 2022. This wasn’t just a personal achievement, but a reflection of my team’s commitment to excellence and our shared success. It served as a reminder that growth is a collaborative endeavor, and the truest measure of success lies in what we accomplish together.
symplrAccount Executive
Aug. 2019 - Feb. 2022California, United StatesIn my first role at symplr, I was responsible for direct sales within the enterprise healthcare segment, focusing on the Workforce family of solutions. With a geography-based territory, I worked with approximately 20 clients of various sizes, each presenting unique challenges and learning opportunities. I believe that my approach of striving to understand and address the specific needs of each client was instrumental in my ability to consistently exceed my sales goals. This performance was recognized when I was recognized with the Sales Excellence top performer award in 2020 for achieving 127% of my target, followed by the Circle of Excellence award in 2021 for reaching 175% of my target.
BIMO Virtual AdventuresPresident
Sep. 2018 - Sep. 2019Walnut Creek, California, United StatesI took a break from sales in the healthcare industry to work with members of my family on a passion project, BIMO Virtual Adventures, which enabled organizations to offer immersive virtual reality experiences at corporate conferences and events. As the company’s president, I was responsible for all aspects of operating this small business, including marketing (including tradeshow presentations) and sales, hiring staff, and partnership development, as well as importing equipment and freight logistics. I demonstrated our equipment at multiple marketing events, including TwitchCon, IAAPA, and Sac Gamers Expo, and worked with a wide variety of customers, from individual consumers to virtual reality arcades, academic organizations, and corporations. In six months, we grew our revenue from zero to $20,000/month. With BIMO, I embraced the experience of transforming an idea into a functioning enterprise — a journey that was filled with challenges, successes, and invaluable lessons. When I returned to the world of sales in the healthcare industry, I took with me the lessons I learned from this venture, and which I still carry with me today: Approach every challenge with adaptability, every team interaction with respect, and every client with a commitment to our mutual success.
TeleTracking Technologies, Inc.Regional Director
Sep. 2016 - Sep. 2018Northern CaliforniaI developed a territory in the Northwest for TeleTracking, providing healthcare and hospital clients with patent flow software. In my first eight months in this role, I grew our opportunity pipeline from $2M to $8M — an experience that was as challenging as it was rewarding. I led a talented field team comprised of clinical advisors, workflow analysts, enterprise architects and advisory services teams through the full sales process, from opportunity identification to close. Through this journey, I developed an expertise in patient flow ROI, patient and staff tracking systems, and command center operations. Rich in learning opportunities, this experience provided me with insights into the needs, desires, and preferences of enterprise healthcare systems when considering technology investments to streamline their processes and make them more efficient and effective.
GE HealthcareSales Compensation Manager
Jul. 2013 - Aug. 2016San Francisco Bay AreaIn this role, I led the commercial Center of Excellence’s efforts to achieve key annual objectives. I supported executive leadership and field sales teams through the design, launch, and payment of variable compensation plans and short-term incentive programs, and I developed KPIs and operational processes to collect data, execute the plans, and analyze their financial effectiveness. I executed monthly payments to hundreds of field sales representatives and launched approximately 100 compensation plans for up to 1,000 field sales personnel each year. A good amount of executive-level compensation design was involved in fulfilling my responsibilities, and I gained valuable insight into the art of effectively incentivizing individuals and aligning compensation structures with market trends to drive performance. A significant accomplishment I achieved during this time was spearheading the global evaluation and procurement of the XACTLY cloud compensation system to integrate into Salesforce CRM system, and then leading the project during the startup of its implementation.
Vitera Healthcare SolutionsDistrict Sales Manager
Mar. 2012 - Jun. 2013As a district sales manager at Vitera, which merged with Greenway Health in late 2013, I led a field sales team focused on ambulatory electronic health records (EHR) and practice management (PM) solutions. I built a new team, guiding them through hands-on leadership and coaching. I also developed new sales tools, implemented SPI Solution Selling, and led direct sales activities to coach and grow my team. These efforts, along with driving my team to ensure high levels of daily, weekly, and monthly sales activities, resulted in pipeline growth and enabled a 50% sales increase in FY 2013. In addition to leading and managing my team, I was also responsible for forecast accuracy and compliance with order processing, legal, and financial requirements.
VMwareHealthcare Alliance Manager
Jan. 2011 - Sep. 2011As VMware’s manager for healthcare channel sales, I led the company’s efforts in developing virtualized solutions with leading healthcare IT vendors. I consulted with product, engineering, sales, and marketing leaders at our partner vendor organizations to create campaigns, train field sales teams, develop product roadmaps, and execute reseller/OEM agreements. I also led various sales support functions for VMware’s sales teams and our sales partners, including training events, joint field sales with partners and our account teams, and representation at tradeshows. Under my leadership, we surpassed our sales goals by 10%, generating over $2.1M in channel sales through our healthcare partners. During this time, I also became a VMware Certified VMware Sales Professional, reflecting my dedication to professional growth and proficiency in my field.
GE Healthcare ITImaging Solutions Executive
May. 2004 - Dec. 2010In my first role selling into healthcare and enterprise-level, complex organizations, I successfully managed a multi-state territory with customers ranging from multi-hospital IDNs to individual practices. I developed expertise in multiple imaging-related specialties, including radiology, cardiology, orthopedics, urology, and surgery. Navigating this role required a truly strategic mindset. I focused on developing business growth strategies and employee training tools to enable growth through our sales channels in the region, and I partnered with our leading channel partners, including EMC, F5 Networks, and HP, to expand our solution offerings. I worked in a collaborative environment with multiple vertical GE organizations and complex customer environments spanning multiple functions, including IT, radiology, cardiology, diagnostic imaging services, and others. Together with our partner organizations, we expanded the scope of products we could offer customers by jointly developing new solutions, including enterprise server and storage environments, workflow solutions, and administrative tools and services. Throughout my tenure, I maintained a strong record of performance and achieved an average of 105% of sales targets, contributing to over $40M in total sales. My efforts were recognized with a Sigma sales award in 2005 and President's Club award in 2008, ranking #1 in sales (out of 30+) and then #3 (out of 50+).
GE HealthcareSix Sigma Black Belt
Aug. 2002 - May. 2004This position at GE Healthcare was my first foray into the healthcare technology industry. Here, I grew my expertise in the Six Sigma methodology and earned my Black Belt certification. Using this methodology, I led process improvement projects in sales operations, including order fulfillment processes, salesforce effectiveness, and sales compensation, to deliver measurable results to executive leadership and functional owners.
QuilogyAccount Manager
Jul. 1997 - Jun. 2002Greater St. Louis Area
Chrysler Motors CorpProduct Engineer
Aug. 1995 - Jun. 1997Greater Detroit Area
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