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Work Background
Rodan & FieldsIndependent Consultant
Jan. 2017Apply excellent service and attention to customers to provide personalized consultations and product recommendations. Demonstrate the use of effective interpersonal and people skills through customer engagement and conversation, to assist with customer requests and concerns to improve satisfaction. Develop trusting relationships with clients through the use of an individualized approach and discretion. Attend conventions and complete trainings for self-improvement and professional development purposes. Utilize self-motivated time-management skills to achieve goals and meet time sensitive client needs.
Wraparound MarylandMental Health and Social Care Coordinator
Jan. 2011 - Dec. 2012Collect client information through interviews, observations and evaluations. Develop relationships with local organizations that provide community resources for individuals dealing with mental health difficulties
Management of client files. Act as client advocate through the coordination of services, completion of referrals to community resources and crisis management. Collaborate with multidisciplinary team members including psychiatrists, psychologists, social workers, nurses to ensure comprehensive care for each client served.
Johns Hopkins Bayview Medical CenterPsychiatric Rehabilitation Therapist
Jan. 2006 - Dec. 2011Communicate and Coordinate services between medical providers, social service agencies, family members and others involved in the care of the client. Conduct assessments of clients' psychosocial functioning to provide adequate Psychiatric Rehabilitation services. Assist clients in goal setting, developing independent living skills through community based services and monitoring their progress towards rehabilitation goals. Provide crisis intervention services when needed to ensure safety of the client or others around them. Cultivate client relationships through respect and discretion, while applying HIPAA federal standards to safeguard the privacy of personal health information. Maintain complete and up to date client files according to the Maryland Department of health COMAR regulations.
Cité de Dorval / City of DorvalAssistant Director- Department of Leisure and Culture
Sep. 1999 - Dec. 2006Coordination and development of Community Programs for the Department of Leisure and Culture. Research and utilization of community resources to effectively run local events targeting specific groups/populations (per age group, family events, for individuals with special needs, ect). Apply effective communication skills amongst professionals from various Departments.
Oversight of Social and Cultural Enrichment Projects. Oversight of Aquatic and Parks and Recreations programs.
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