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Work Background
BWellFounder & CEO
Feb. 2024Dubai, United Arab EmiratesBWell specializes in integrating wellness into architectural and design projects, focusing on creating spaces that promote health and well-being while maintaining aesthetic excellence.
Atlantis ResortsAssistant Wellness Manager
Aug. 2022Dubai, United Arab Emirates• Managed daily operations by overseeing financials, key performance indicators and employee performance.
• Created clear company mission and vision statements, improving staff focus and motivation.
• Strategised long-term business needs, driving customer feedback to deliver ongoing process improvements.
• Designed business strategies to obtain short and long-term goals for company.
• Implemented company policies and legal guidelines.
• Evaluated challenging developments and provided solutions for company.
• Kept up-to-date knowledge of and upheld compliance with health and safety regulations.
• Created safe working protocols and assessed employee capability levels to keep all staff safe.
• Coordinated maintenance and cleaning work to keep facility in good condition.
• Maintained strong working relationships with colleagues and senior management.
• Developed recreational programmes and events, managing logistics and allocating facility resources.
• Developed, recommended and implemented strategies to improve employee work quality and speed.
• Analysed operations data to identify process gaps and successfully implement change.
• Partnered with internal teams to develop new operating opportunities to enhance service delivery.
Grand HyattAssistant Spa and Fitness manager
Jan. 2020 - Aug. 2022Abu Dhabi, United Arab Emirates• Implemented promotional strategies to drive centre traffic and meet profit goals.
• Directed public-facing and support teams to complete quality, cost-effective work on schedule.
• Coordinated maintenance and cleaning work to keep facility in good condition.
• Managed finances and administrative requirements to keep centre operating according to targets.
• Oversaw centre inventory and placed new orders to keep levels within targets.
• Maximised revenue by strategic upselling customers items, increasing sales where possible.
• Managed inventory, supply orders and schedule demand to facilitate smooth spa operations.
• Maintained relevant qualifications for optimised training and development.
• Improved team efficiency by training and mentoring individuals through diligent team meetings and setting goals.
Grand HyattPersonal Fitness Trainer/Fitness and Spa MOD
Sep. 2019 - Dec. 2019Abu Dhabi, United Arab Emirates• Designed and executed individual and small group exercise fitness classes and regimens.
• Provided one-to-one weight loss coaching and mentoring, meeting individual needs with a targeted approach.
• Educated customers on preventative care, nutrition, fitness, stress management and ergonomics.
• Drove increased sales through consistently inspiring team leadership and exemplary customer service delivery.
• Handled new staff recruitment and training, developing competent, high-performing department teams.
• Supported management in implementing improved strategies to grow profits and develop brand reputation.
• Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands.
• Managed accounting duties such as revenue reporting and forecasting, enabling smooth financial operations.
• Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.
• Verified cost-effective merchandise pricing to achieve revenue and profitability goals.
• Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
• Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
• Reduced process lags, training staff on best practices while coordinating scheduling for optimal productivity.
• Lead the corporate wellness events related to Fitness activities, Diet & Nutrition.
Private land management companyCadastral Surveyor/Landscape Designer
Nov. 2015 - Apr. 2019Skopin, Ryazan’, Russia• Determine the boundary of real property on the ground • Property draft • Landscape topography
FORAFinance Assistant
Oct. 2015 - Jun. 2016Kiev, Ukraine• Provided exceptional service to customers requiring assistance or with account questions.
• Managed office inventory through stock counting and ordering new supplies.
• Monitored accounts payable and receivable status and delegated tasks as needed.
• Balanced reports to submit for approval and verification.
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