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Work Background
Billing Development Specialist
One SourceBilling Development Specialist
Aug. 2024
Billing Manager
One SourceBilling Manager
Nov. 2019 - Aug. 2024• Verify locations of services being billed • Analyze data sets to locate discrepancies • Troubleshoot and maintain various systems • Train new team members and document processes • Create and modify macros for internal or external use • Serve a team of dedicated customer billing associates • Coordinate customer on-boarding allocation and invoicing • Create and modify pivot tables for cost allocation breakdowns • Communicate via e-mail, phone, and messenger to resolve internal and external inquiries
Billing Services Representative
One SourceBilling Services Representative
Aug. 2018 - Nov. 2019• Allocation of Wireline and Wireless service provider invoices • Dedicated Billing Representative for clients • Verify locations of services being billed • Research and rectify erroneous billing • Excel Pivot Tables
Wireless Billing Associate II
One SourceWireless Billing Associate II
Jun. 2017 - Aug. 2018• Data Entry • Excel Macro • Proactive Savings • Plan Optimization • Customer Advocate • Client Communications • EDI/RDD/Import Process • Rectify Erroneous Charges • Sprint/Verizon/US Cellular/AT&T • Report Discrepancies/Account Maintenance
Executive Treasurer
Rock the Arts (non-profit)Executive Treasurer
Oct. 2016 - Dec. 2022Greenville, North Carolina• Creative Design • Event Coordinator • Executive Treasurer • Social Media Manager • Solicit Monetary and Physical Donations
Veterinary Technician
Pet Emergency Clinic of Pitt CountyVeterinary Technician
Apr. 2016 - Dec. 2016Greenville, North Carolina• Receptionist • ICU Technician • Surgical Technician • Radiology Technician • Venipuncture Technician • Triage Veterinary Technician
Wireless Billing Associate I
One SourceWireless Billing Associate I
Nov. 2015 - Jun. 2017Greenville, North Carolina Area• Data Entry • Excel Macro • Proactive Savings • Plan Optimization • Customer Advocate • Client Communications • EDI/RDD/Import Process • Rectify Erroneous Charges • Sprint/Verizon/US Cellular/AT&T • Report Discrepancies/Account Maintenance
Veterinary Technician
Willow Grove Animal ClinicVeterinary Technician
Jan. 2008 - Oct. 2015• Receptionist • Website Manager • Surgical Technician • Monthly Newsletters • Radiology Technician • Grooming Technician • Social Media Manager • Venipuncture Technician • Purina Nutrition Consultant • AVDT – Licensed Veterinary Dental Technician • Inventory Manager – Pharmacy, Food and In-Hospital Products
File Clerk
Eastern Radiologists, Inc.File Clerk
May. 2005 - Sep. 2005

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