Megan Shafer

Billing development specialist @one source

Document ProcessorData Entry AssociateTyping SpecialistData Entry SpecialistData EntryOffice AdministratorResearch AssistantOffice AssistantExecutive AssistantPersonal AssistantAdministrative AssistantAssistantFinancial AnalystFinance

Megan Shafer is a dedicated Billing Development Specialist at One Source Company, a leading provider of business solutions. With a strong background in finance and business administration, Megan has honed her skills in billing, operations, and customer service. She is known for her meticulous attention to detail and her ability to develop and implement efficient billing systems and procedures. Megan's expertise lies in analyzing and resolving billing issues, ensuring accuracy, and improving processes to increase overall operational efficiency. Her commitment to excellence and her proactive approach make her an invaluable asset to the One Source team.

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Work Background

Billing Development Specialist

One SourceBilling Development Specialist

Billing Manager

One SourceBilling Manager

Nov. 2019 - Aug. 2024• Verify locations of services being billed • Analyze data sets to locate discrepancies • Troubleshoot and maintain various systems • Train new team members and document processes • Create and modify macros for internal or external use • Serve a team of dedicated customer billing associates • Coordinate customer on-boarding allocation and invoicing • Create and modify pivot tables for cost allocation breakdowns • Communicate via e-mail, phone, and messenger to resolve internal and external inquiries

Billing Services Representative

One SourceBilling Services Representative

Aug. 2018 - Nov. 2019• Allocation of Wireline and Wireless service provider invoices • Dedicated Billing Representative for clients • Verify locations of services being billed • Research and rectify erroneous billing • Excel Pivot Tables

Wireless Billing Associate II

One SourceWireless Billing Associate II

Jun. 2017 - Aug. 2018• Data Entry • Excel Macro • Proactive Savings • Plan Optimization • Customer Advocate • Client Communications • EDI/RDD/Import Process • Rectify Erroneous Charges • Sprint/Verizon/US Cellular/AT&T • Report Discrepancies/Account Maintenance

Executive Treasurer

Rock the Arts (non-profit)Executive Treasurer

Oct. 2016 - Dec. 2022Greenville, North Carolina• Creative Design • Event Coordinator • Executive Treasurer • Social Media Manager • Solicit Monetary and Physical Donations

Veterinary Technician

Pet Emergency Clinic of Pitt CountyVeterinary Technician

Apr. 2016 - Dec. 2016Greenville, North Carolina• Receptionist • ICU Technician • Surgical Technician • Radiology Technician • Venipuncture Technician • Triage Veterinary Technician

Wireless Billing Associate I

One SourceWireless Billing Associate I

Nov. 2015 - Jun. 2017Greenville, North Carolina Area• Data Entry • Excel Macro • Proactive Savings • Plan Optimization • Customer Advocate • Client Communications • EDI/RDD/Import Process • Rectify Erroneous Charges • Sprint/Verizon/US Cellular/AT&T • Report Discrepancies/Account Maintenance

Veterinary Technician

Willow Grove Animal ClinicVeterinary Technician

Jan. 2008 - Oct. 2015• Receptionist • Website Manager • Surgical Technician • Monthly Newsletters • Radiology Technician • Grooming Technician • Social Media Manager • Venipuncture Technician • Purina Nutrition Consultant • AVDT – Licensed Veterinary Dental Technician • Inventory Manager – Pharmacy, Food and In-Hospital Products

File Clerk

Eastern Radiologists, Inc.File Clerk

May. 2005 - Sep. 2005

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