Fujitsu ConsultingManagement Consultant
Jan. 2001 - Dec. 2005-Delivered trusted consulting advice to executive and management teams on strategic business planning, defining business change programs by identifying business outcomes required, researching market trends and making best practices recommendations. Used Fujitsu Consulting’s Macroscope suite including Project Management, Strategic planning, Enterprise Value Management and Benefits Realization techniques.
-Built value cases for several initiatives at the City of Edmonton, WCB, the Province of Alberta Registries project and EPCOR; provided leadership advice and recommendations in mobile computing directions to meet the needs of municipality services and insurance claims adjusting; conducted an analysis of IT organizational structure impacts of voice and data telecommunications convergence; analysis of future directions and trends in mobile communications, customer relationship management, geographic information systems and customer interaction/conversation planning within the Real-Time Enterprise. Considered a local expert in CRM, Value Management and Mobile Computing, delivered knowledge sharing sessions at conferences and to both large and small client audiences
-Successfully completed, on-time and on-budget, a wide range of projects from single business unit improvement activities to highly complex, corporate wide and strategic initiatives dealing with fundamental changes across the organization's business activities. -Consistently achieved buy-in and client support as both a lead consultant and Project manager on many different, complex, client engagements,
-Conducted organizational reviews, process mapping and improvement recommendations for client organizations with an enterprise-wide approach. Facilitated workshops, coordinated information-delivery sessions, provided coaching on the cultural change aspects of sensitive corporate shifts, marketed skills and resources into client engagements and wrote client-focused proposals for a number of winning bids.