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Work Background
Accent Management LimitedChief Executive Officer
Jul. 2024Auckland, New ZealandFounder and CEO At Accent Management, we specialise in meticulously assessing your current business performance and organisational structure. We believe that a thorough understanding of where you stand is the foundation for effective decision-making and strategic planning. Each of our team members holds an MBA or other relevant degree at a masters level or above, ensuring you receive expert support. We approach each project as a team and provide you with expertise and authority in the various aspects of your business. Services include:
- Business Performance Assessment
- Organisational Structure Analysis
- Strategic Planning
- Change Management Consulting
- Culture Assessment and Transformation - Leadership Development and Executive Coaching
- Learning and Development Solutions - Corporate Governance
The Building Intelligence GroupOrganisational Culture and Development Professional
Nov. 2021 - Jul. 2024Auckland, New ZealandAdvising the Senior Management Team on organisational culture initiatives to attract and retain top talent. Developing bespoke learning programmes including leadership, soft skills, communication, people management, delegating, and performance management. Identify and implement key improvement pathways for technical staff. Coaching and mentoring middle and senior managers in people leadership skills and team motivation. Key Achievements:
• 22% improvement in staff satisfaction with change in leadership and management after 12-month feedback survey. Paradigm shift across management resulted in staff satisfaction. Developed and delivered Leadership training programme across all staff levels. • 31% improvement in satisfaction from staff feedback scores in the annual staff survey. Attrition reduced and staff engagement increased. Developed, implemented, and facilitated a five-module learning course for all line managers for people management skills related to their roles. • A 22% increase in organisational culture evidenced with staff feedback metrics. This improved employer reputation, staff retention, decreased recruitment expenses, operational consistency, and led to a strategic market advantage. Improvement initiatives included development of a leadership charter, culture-focused induction programme, building trust through authentic leadership principles and 1:1 coaching.
• Developed and delivered 18 new training programmes across various levels of staff. This increased the learning and development with bespoke opportunities through in-house, company-specific courses in Stakeholder Engagement and Management, Communication, Emotional Intelligence, Delegating Effectively, and Having Difficult Conversations.
The Building Intelligence GroupBusiness Support Manager
Nov. 2021 - May. 2024Auckland, New ZealandAs part of the senior management team in our Northern Region, I focus on culture, leadership, team environment and resource support to our Project Directors, Service Line Leads, and TBIG as a whole. As a professional services organisation in the Project Management space of Construction, our people are our assets. How our people feel, the support our organisation provides, and the culture we set is a key factor in the performance of our business. Our staff are my top priority. By focusing on their development, progression and wellbeing, we create an environment of long-term career development. Developing training content in the space of Leadership and Management Skills gives me the opportunity to have a long-lasting impact individuals as well as the business.
TCD Civil ConstructionGeneral Business Manager
May. 2020 - Nov. 2021New ZealandStakeholder Management and Engagement; Financial Accumen and Reporting; Operational logistics and strategy; Business Planning; Business Analysis; Project Management; Procurement Strategy; Project Governance; Leadership and People Management; Health & Safety / Risk Mitigation; Human Capital Resourcing; Business Strategy; Organisational Culture; Change Management; Digital Innovation and Transformation;
Sika Homes LimitedBusiness Manager
Nov. 2018 - Jan. 2020Auckland, Auckland, New ZealandBusiness Strategy; HR/People Management and Compliance; Risk Mitigation; Financial Reporting; Procurement; Marketing; Stakeholder Management; Communications and Sales; Innovation and Digital Transformation; Communication; Learning and Development; Staff Engagement; Operations and Logistics;
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