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Work Background
RB Consulting, Inc.Senior System Analyst
Feb. 2024 - Feb. 2025• Optimized data analysis strategies for the VA VALOR Data Management Division, enhancing reporting accuracy and system performance.
• Developed system specifications and database designs to replace manual processes, improving data governance, and operational efficiency.
Tantus Technologies, Inc.Business Analyst
Feb. 2023 - Aug. 2023• Translated user needs into technical requirements for system automation, enhancing efficiency for the NIH-NIEHS Power Applications team.
• Conducted QA testing and addressed UAT feedback, ensuring seamless system functionality and user satisfaction.
• Developed technical specifications for Microsoft Power Apps, streamlining manual processes, and improving data security for Personally Identifiable Information (PII).
NorthWinds Technology SolutionsBusiness Analyst
Aug. 2022 - Oct. 2022• Aligned business requirements with technical capabilities by facilitating stakeholder communication, ensuring project clarity, and successful IT solution implementation.
• Managed issue tracking and resolution during testing, enhancing project deliverability, quality, and system performance.
• Streamlined requirement-gathering processes, improving project efficiency and stakeholder satisfaction through clear documentation and collaboration.
NorthWinds Technology SolutionsSenior Software Engineer
Jan. 2022 - Aug. 2022Roanoke, Virginia, United States• Developed and optimized SQL scripts for customer correspondence, improving accuracy and efficiency in Delta Dental Virginia's communication processes.
• Resolved production issues through expert technical support, ensuring system integrity, and minimizing operational disruptions.
• Mentored team members in SQL development, enhancing problem-solving skills, and increasing overall team productivity.
First Christian Church of PulaskiPastor
Nov. 2021 - Oct. 2024Pulaski, Virginia, United States
Delta Dental of VirginiaSenior Software Engineer
Apr. 2021 - Jan. 2022Roanoke, Virginia, United States• Developed and optimized SQL scripts for customer correspondence, improving accuracy and efficiency in Delta Dental VA's communication processes.
• Resolved production issues through expert technical support, ensuring system integrity, and minimizing operational disruptions.
• Mentored team members in SQL development, enhancing problem-solving skills, and increasing overall team productivity. Position moved to Northwinds Technology Solutions after merge.
Rosetta StoneBusiness Intelligence Developer
May. 2020 - Apr. 2021Harrisonburg, Virginia, United States• Developed ETL processes for Microsoft Azure, ensuring accurate and timely data integration for enhanced reporting and decision-making.
• Designed and managed Power BI reports, improving data accessibility, and enabling informed, data-driven business decisions.
• Collaborated with the BI team to optimize reporting solutions, enhancing customer insights, and overall data usability.
Amplify Technology SolutionsTechnical Analyst
Aug. 2019 - May. 2020Roanoke, Virginia, United States• Delivered customized technical solutions for GE's Enterprise APM, enhancing system functionality and client satisfaction.
• Developed data visualization components and supported data migration, improving reporting capabilities and system transitions.
• Implemented system customizations and assisted in code development, ensuring seamless integration, and successful project outcomes.
Apex SystemsSQL Developer
May. 2019 - Jul. 2019Columbia, South Carolina, United States• Engineered financial datamarts for Segra Communications, enhancing data analysis and reporting efficiency with Microsoft Office, and SQL Server.
TEKsystemsSQL Developer
Aug. 2018 - May. 2019Roanoke, Virginia, United StatesRecruited as a member of team to design and deliver solutions for Advance Auto Parts. • Optimized ETL processes by developing IBM DataStage jobs, improving data integration, and system performance.
• Migrated SQL Server 2000 databases to SQL Server 2016, enhancing database efficiency, and supporting seamless operations for the Factory Order Direct group.
Moog ComponentsProgrammer/Analyst
Jan. 2015 - Jun. 2018Blacksburg, Virginia, United States• Managed SQL Server Data Warehouse operations, optimizing Sales and Purchase Order Data Cubes for improved decision-making and reporting accuracy.
• Developed and maintained SSIS packages, enhancing ETL efficiency across multiple ERP systems and ensuring seamless data integration.
• Resolved nightly process issues, ensuring data integrity, minimizing disruptions, and maintaining uninterrupted business operations.
• Created reports using Microsoft SSRS and Report Builder to fulfill customer requirements. • Resolved nightly process issues, ensuring data integrity, minimizing disruptions, and maintaining uninterrupted business operations.
New River Community CollegeAdjunct Instructor
Jan. 2008 - May. 2017Christiansburg, Virginia, United StatesPrepare and teach courses in Information Technologies.
Virginia Polytechnic Institute and State UniversityData Warehouse Architect
Dec. 2007 - Jan. 2015Blacksburg, Virginia, United States• Designed a robust data warehouse architecture using IBM InfoSphere DataStage, enhancing ETL efficiency and data processing on Oracle DBMS.
• Developed tailored Jaspersoft BI reports, improving data accessibility and decision-making for the Fixed Asset group.
• Optimized Jaspersoft platform performance, streamlining report generation, and enhancing user experience.
Computer AidSenior Consultant
Jan. 2006 - Dec. 2007Allentown, Pennsylvania, United States• Collaborated with team to design and deliver solutions for Pennsylvania Power and Light, focusing on back office electric billing application and ORACLE databases.
• Utilized ORACLE PL/SQL and UNIX Shell to develop, test, and implement innovative programs for processing billing information.
• Documented enhancements and resolved development issues, working closely with team members and customers.
Currency Technics and MetricsSenior Systems Analyst
Aug. 2002 - Dec. 2005Wilmington, Delaware, United States• Led team of 7 Programmers in customizing Money Manager Cash Vault Management software to meet customers' needs.
• Designed, developed, tested, and implemented innovative programs utilizing INFORMIX 4GL and UNIX Shell.
• Troubleshot and resolved production issues, ensuring seamless operations for Currency Technics and Metrics.
• Liaised between customers and development team to ensure timely issue resolution.
IBM Global ServicesApplication Developer
Jun. 1997 - Mar. 2002Allentown, Pennsylvania, United States• Collaborated with team members and clients to design and implement technology solutions for Lucent Technologies.
• Developed innovative programs using Informix 4GL, SQL, C, C++, PL/SQL, ORACLE Developer 2000 Suite, and UNIX Shell.
• Documented enhancements and troubleshooted development issues to ensure smooth operations.
• Supported in identifying specifications for new systems and reporting strategies.
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