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Work Background
VANROY Automation & SolutionsPresident
Jun. 2024Atlanta, Georgia, United StatesLeadership of departments and operations of the company. Budgeting for multiple projects, including monitoring and controlling costs. Working closely with Human Resources to implement and refine company policies and procedures. Guiding, directing and evaluating the work of management and executive team members. Creating and implementing a strategic plans. Leveraging company output to improve ranking in the competitive field. Tackling unforeseen issues and troubleshooting. Representing the company for external and internal events. Monitoring the competitive landscape and attending industry events to stay abreast of new initiatives and ways to stay ahead. Identifying, training and developing leaders within the company and setting them on a path for management.
One Twenty-Two CollisionRepair Planner
Jan. 2023 - Jun. 2024Conyers, Georgia, United StatesParticipated in developing proper repair plans for each vehicle. Prepared estimates in accordance with Insurance partners and company guidelines. Maintained and executed a timely schedule before, during, and after completion of repairs. Communicated supplements to customers and insurance companies on the same business day as written.
Watkins CollisionBody Shop Estimator
Feb. 2022 - Jan. 2023Conyers, Georgia, United StatesParticipated in developing proper repair plans for each vehicle. Prepared estimates in accordance with Insurance partners and company guidelines. Maintained and executed a timely schedule before, during, and after completion of repairs. Communicated supplements to customers and insurance companies on the same business day as written.
Sky Collision IIAuto Damage Adjuster
Sep. 2019 - Feb. 2022Loganville, Georgia, United StatesParticipated in developing proper repair plans for each vehicle. Prepared estimates in accordance with Insurance partners and company guidelines. Maintained and executed a timely schedule before, during, and after completion of repairs. Communicated supplements to customers and insurance companies on the same business day as written.
CLASSIC COLLISION OF CHAMBLEE, INC.Auto Damage Adjuster
Mar. 2019 - Sep. 2019Chamblee, Georgia, United StatesParticipated in developing proper repair plans for each vehicle. Prepared estimates in accordance with Insurance partners and company guidelines. Maintained and executed a timely schedule before, during, and after completion of repairs. Communicated supplements to customers and insurance companies on the same business day as written.
HD Machine & EngineeringVice President of Operations & Business Development
Dec. 2017 - Sep. 2022Greater Atlanta AreaResponsible for overseeing day to day business operations, implementing business strategy and efficiency to ensure that both logistical and financial goals are being met, providing operational expertise to ensure all departments are in sync and developing and enforcing standard operating procedures (SOP) for operational functions of the facility under HD Machine Co's newest sector "HD Machine & Engineering". Concentration on expanding HD Machine & Engineering's automation solutions business by connecting with and reaching out to potential partners to provide manufacturing/automation business development experiences across a variety of sectors and work environments, with an emphasis on businesses experiencing growth and change.
BeamTec HIDPartner
Jun. 2017 - Dec. 2017Greater Atlanta AreaBeamTec HID carries all different sizes and colors of automotive lighting that will fit any make, model, and year. We want you to experience the best quality at at the best price. All kits are state of the art and are made with premium quality materials to satisfy your HID experience to the fullest. We take pride in our products and will show you our confidence with a one year warranty with all kits. We are currently mobile so just give us a call and we will meet you anywhere in the Gwinnett county area.
Morrow TourismMarketing Manager
Mar. 2017 - Mar. 2018Morrow, GAFocused on developing targeted and sustained marketing initiatives across multiple channels. Reporting to the Executive Director of the organization, the Marketing Manager is a member of the executive management team and provides leadership and strategic direction for the overall brand positioning, messaging, and marketing resources. The Marketing Manager is responsible for the development of Morrow Tourism's promotional efforts and maximizing integration for optimal results. Social Media strategy and implementation is also a focus in this role. Visit TourMorrow.com for more information.
Trade Source GlobalChief Operations Officer
Jul. 2016 - Mar. 2018Greater Atlanta AreaOur local is International. With team members based in various international offices, we specialize in representing and growing individuals, companies, and entities by showcasing their products and services in new markets. Our goal is to always provide both a superior customer experience and tremendous value for our clients. Currently, our partners operate in North America – The United States, Europe – Turkey, and Asia – Vietnam. We represent Mining Operations, Stone Distributors, Construction Supply, Specialty Manufacturers, and contracting service providers. We have plans to grow strategically in neighboring markets immediately. We are passionate about exceeding your expectations.
Team 3ECo-Founder - Partner
Jun. 2016 - Dec. 2017Greater Atlanta AreaTeam 3E (Educate. Equip. Engage.) is a group of entrepreneurs aimed to invest in, develop, market, and promote individuals, products and brands related to the fields of health & wellness, information technology, import/export, media/production, and recreational tech gadgets. With several brand and organizational relationships, Team 3E is working on several projects at multiple phases.
Eco-Staffing & ConsultingVice President of Business Development
Sep. 2015 - Jun. 2016Atlanta, GeorgiaEco-Staffing & Consulting is most interested in the investment of people. Every business has needs related to staffing and consulting. Whether you sell products or services, Eco-Staffing and Consulting can help you and your company take it to the next level. We want to help maximize your company's performance. Schedule a consultation appointment with one of our staffing experts so we can determine who and what your company needs. Eco-Staffing and Consulting has a business strategy team that can help you and your company achieve the next steps in marketing, communications, investing, and networking. Email: [email protected]
Leadership Gwinnett & Glance GwinnettCommittee Member
Mar. 2015 - Sep. 2017Gwinnett County, Georgia, United StatesVolunteered as a committee member and Co-Chair for a 2.5-day program that provides an exclusive behind-the-scenes tour of Gwinnett County. The program is designed to inspire participants through hands-on learning revealing new opportunities, ideas and perspectives from a diverse group of local leaders. The program has the option for graduates to join the Leadership Gwinnett Network and have access to continuing education, unique social events, and our network of over 2,000 Leadership Gwinnett program graduates.
eCloud TelecomChief Operating Officer
Mar. 2015 - Sep. 2015Greater Atlanta AreaProvide leadership, management and vision necessary to ensure that the company has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency accomplished through a respectful, constructive and energetic style, guided by the objectives of the company. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provide day-to-day leadership and management to a service organization that mirrors the adopted mission and core values of the company. Bottom line: Build a beautiful company. Responsible for driving the company to achieve and surpass sales, profitability, cash flow and business goals and objectives. Responsible for the measurement and effectiveness of all processes internal and external. Provides timely, accurate and complete reports on the operating condition of the company. Spearhead the development, communication and implementation of effective growth strategies and processes. Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of our organization. Motivate and lead a high performance management team; attract, recruit and retain required members of the executive team not currently in place; provide mentoring as a cornerstone to the management career development program. Foster a success-oriented, accountable environment within the company. Represent the firm with clients, investors, and business partners.
Vietnamese American Leadership SummitProgram Assistant Vice Chair
Jan. 2015 - Jun. 2016United StatesThe Assistant Vice Chair of Programs is in charge of the development and execution of the Summit program, recruiting local delegations, and ensuring interaction and collaboration among the three tracks (Economic Development, Community Building, and Political Engagement). This role also is responsible for subsequent engagements with local delegation members.The Assistant Vice Chair presides over the Program Team meetings and assumes the responsibilities of the Summit Chair when Vice Chairs if absent. Grassroots Recruiting Chair - responsible for forming a team to assist the Vice Chair and the Track Leaders's recruits while keeping track of local delegation members. www.VALSummit.org
Georgia Vietnamese American DelegationCo-Chair 2015
Jan. 2015 - Jun. 2016Atlanta, GAThe GA Vietnamese American Delegation is a part of a coalition of the National Summit of Vietnamese American Leaders, BPSOS, Coalition for Freedom and Democracy for Vietnam, and VietAction Network, who organizes the Vietnamese American Leadership Summit to be held on June 20th, 2015 in Washington D.C.
Georgia Vietnamese American Chamber of CommerceBoard of Director - Secretary 2014-2016
Sep. 2014 - Jun. 2016Atlanta, GeorgiaGeneral Responsibilities: Technical custodian of the minutes, corporate seal and all records of the organization; ensures that minutes are taken at the Board of Directors meetings; sees that the seal of the corporation is affixed to all documents and in general perform all duties incident to the office that are assigned to the Secretary by the President or by the Board of Directors. Other Specific Duties: 1.Serve as a member of the Executive Committee. 2.Responsible in ensuring that a complete record of the minutes and proceedings of the Board of Directors meeting are kept. 3.Discharge such other duties as pertain to the office or as may be prescribed by the President or Directors. 4.Fulfills the responsibilities as a Director as spelled out in the "Responsibilities of a Director". Responsibility: The Secretary is responsible to the Board of Directors and to the General Membership. Other Roles: Social media, newsletter, and website administrator
Saigon Restaurant GroupDirector of Operations
Sep. 2014 - Mar. 2015Norcross, GeorgiaBrand management, personnel, growth and expansion, asset protection, purchasing, inventory, staff management, training, facilitating, and marketing for a A Vietnamese and South East Asian Cuisine Corporation which enveloped several concepts, including Saigon Basil and most notably Saigon Café. The focus was on Vietnamese dishes at SRG however they also had Thai, Malaysian and Chinese offerings. SRG managed and operated multiple locations throughout Metro Atlanta supported by Saigon Kitchens, SRG’s in house commissary. The brand grew by leaps and bounds and aspired to expand its footprint first in the South Eastern States and then across the United States and beyond. Had a clear goal of keeping the company on solid track by coordinating, planning, and directing people and making sure policies were being implemented. Made company policies that benefited both the work force and the company and made sure that they adhered to them. Planned out human and material resources to bring about productive outcomes. Strategically outlined operations plans that benefited the company. Made sure that production, sales, and service delivery are accomplished in line with the goals set by the company. Made sure that everything was coordinated accordingly- from policies to work force.
Fifth Third BankFinancial Services Representative - Acquisition
Apr. 2014 - Sep. 2014Norcross, GeorgiaProvide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Initiate the sales process through daily customer contact. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. Maintain a position of trust and responsibility by keeping all customer business confidential. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Maintain a personal balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. Maintain knowledge of the bank policies and banking center procedures, and take responsibility to keep up to date on any changes. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to management. Consistently meet or exceed sales and referral goals as set by financial center management. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. Initiate sales and cross-sell a full range of banking services to present and potential customers, and refer business as appropriate to partners for the selling and cross-selling of more specialized bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. Initiate and maintain customer contact through a variety of methods, including but not limited to telemarketing, establishing business contacts and attending community events.
Kaizen InternationalCTO
May. 2013 - Sep. 2014Atlanta, GAOrganize and manage sales and marketing team that concentrates in automotive equipment, modifications, tools, and accessories.
QuikTripAssistant Manager
May. 2011 - Mar. 2014Manage store and supervise part-time employees Handle cash levels, accident reports, and performed recalls Provide fast and friendly customer service and translate Vietnamese for customers Write orders, manage communications with vendors, and put up warehouse orders Responsible for upkeep and cosmetic maintenance of store Promoted from Night Assistant within a year Extra Relief Program - Covering shifts within the Atlanta Area on call Resource Team – Represented area with ideas, comments, concerns
American RadioSales and Installation
May. 2010 - May. 2011Installed automotive electronics Marketed company brand through photography and social media Sales of audio, video, and automotive accessories and operated cash registers and credit card machines
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