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Work Background
NV DesignClient Relations Specialist
Oct. 2022- Serves as the primary point of contact for clients, ensuring clear and consistent communication throughout all project phases.
- Schedules and manage client meetings, presentations, and site visits.
- Addresses client inquiries and resolve any issues promptly and professionally.
- Gathers client feedback and ensure client satisfaction.
- Manages the studio calendar, scheduling appointments, meetings, and project deadlines.
- Maintains organized and up-to-date client files, project documentation, and material libraries.
- Assists with the preparation of presentations, mood boards, and design concepts.
- Handles general administrative tasks, including answering phones, managing emails, and processing paperwork.
- Maintains a clean and organized studio environment.
- Assists senior designers with project research, sourcing materials, and creating design presentations.
- Participates in client consultations, contributing design ideas and insights.
- Develops preliminary space plans and furniture layouts.
- Selects and present fabric, finish, and furniture options to clients.
- Stays up-to-date on current design trends, materials, and technologies.
MedModelFounder
Mar. 2021 - Jan. 2025MedModel solves one of the largest challenges for your practice…the lack of available and diverse models for training sessions. We provide the ability to fill training needs with specific and available models in a detailed, searchable database. MedModel will streamline your training process and introduce you to new potential patients for your practice.
AbbVieSenior Business Development Manager
May. 2020 - Mar. 2021Palo Alto, California, United States
AllerganSenior Business Development Manager
Nov. 2017 - May. 2020Palo Alto, CaliforniaRepresenting Botox Cosmetic and the Juvederm family of fillers. - Achieved 105% to quota in 2018.
- Achieved 107% to quota in 2019.
- Ranked in the top third of Business Development Managers nationally.
- Achieved 20% growth in Botox Cosmetic.
- Achieved 17% growth in the Juvederm family of fillers.
- Successfully manages growth for multiple partners ranking in the Top 100 nationally in Allergan's portfolio.
- Selected by sales leadership for the Excellence Award in 2018.
- Selected by sales leadership as the Field Sales Trainer for the Bay Area for 2019.
- Selected by sales leadership to speak on best practices panel at the 2020 National Sales Meeting.
- Selected by sales leadership to participate in 2 Ad Boards that provide direct feedback on marketing initiatives in 2020.
AllerganStrategic Account Manager/Field Sales Trainer
Dec. 2015 - Nov. 2017North Bay, San Francisco CARepresenting the SkinMedica portfolio of products and Latisse. - Achieved 109% to quota in 2016.
- Achieved 49% growth in the North Bay market in 2016
- Ranked in the top third of strategic account managers nationally.
- Selected by management to participate in the 'Emerging Leader Development Program’
- Selected by management to be the 'Regional Field Sales Trainer' for 2017
- Selected by peers for the MVP award in 2016
ColorescienceAccount Executive
Jul. 2015 - Dec. 2015San Francisco Bay Area
ColorescienceNational Manager of Hospitality
Jan. 2015 - Jun. 2015• Managed a national territory
• Achieved 81% growth in Q1 2015
• Increased the average order size 48% in Q1 2015
• Top 20% of accounts showed 236% percent growth in Q1 2015
• Engaged with resort spa leadership and staff and achieved immediate engagement
• Assisted clients in introducing strategic new SKU’s; providing training and strategy to ensure immediate sell through and reorder.
ColorescienceAccount Executive/In Field Trainer
Apr. 2012 - May. 2014Greater St. Louis AreaColorescience is a premier luxury mineral makeup line specializing in high levels of SPF, efficacious skin care ingredients, pure mineral formulations and luxury colors that improve the overall appearance and health of the skin. •Ranked in top 5 reps nationally in 2013
•Ranked in top 10 reps in the nationally in 2012
•Achieved 103% growth in Central Midwest Market in FY’2012
•Chosen by senior management to manage failing markets creating strategic business plans with key accounts o Markets saw an average of 67% growth in 60 days
•Selected by management to speak at national sales meeting three years in a row on best practices on prospecting, business plan development, and territory management.
•Selected by management to develop and present prospecting strategy for regional sales force.
•Assisted clients in planning their promotional programs; providing hands-on assistance in adapting and implementing promotional tactics and sell through plans
Cerner CorporationOptimization Lead/Resource Manager
Mar. 2011 - Mar. 2012United StatesCerner is the leading U.S. supplier of healthcare information software. My responsibilities as an optimization site lead included working with hospital administration, physicians, and nurses to provide Cerner’s end-to-end solutions and services portfolio. •Managed and drove nationwide consulting, implementation, and training on Cerner’s largest account, Tenet Healthcare which is made up of approximately 60 hospitals.
•65% above billability target in 2011, totaling 135% billability.
•Promoted 3 times within 3 months of hire date
•Onsite leader and support for 30+ consultants per engagement.
•Used consultative role to identify pain points and up sell Cerner solutions at the client site
•Technical subject matter expertise in multiple Cerner applications, including PowerChart, PowerNote, Powerchart, RadNet, and Analytics
•Extensive experiences working in critical care units, including PACU, ICU, NICU.
•Experience working directly with C-Level hospital administration.
•Project coordinator for 100+ Cerner and 3rd party consultants.
•Lead hospital wide software conversions, including working 9 consecutive 12-hour hospital shifts per conversion to meet deadlines.
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