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Work Background
Unit Clerk
St. Joseph's Health Centre, TorontoUnit Clerk
Feb. 2017Toronto, Canada Area• Helps patients by responding to intercom requests; obtaining needed services from nurses, licensed practical nurses, physicians, aides, and other hospital personnel. • Welcomes visitors by greeting visitors, in person or on the telephone; answering inquiries; relaying calls to patients; giving directions; referring inquiries to nursing and physician staff. • Provides information by answering questions and requests. • Arranges discharges by notifying business office and patient transporter service. • Maintains patient confidence and protects hospital operations by keeping information confidential. • Contributes to team effort by accomplishing related results as needed.
Receptionist
The Retired Teachers of Ontario/Les Enseignantes et Enseignants Retraites de L'OntarioReceptionist
Jan. 2017 - Jan. 2017Toronto, Canada Area
Research Assistant
Pricing Solutions LtdResearch Assistant
Oct. 2016 - Oct. 2016Toronto, Canada Area
Bilingual Telemarketing Operator
CPC Healthcare CommunicationsBilingual Telemarketing Operator
Aug. 2016 - Aug. 2016- Conducted telephone interviews with respondents in French. - Recorded accurate and thorough answers using computer software. - Explained survey objectives and procedures to interviewees. - Notified management when phone or computer equipment was missing or was not in good working order. - Maintained a productive workstation that was quiet and clean. - Provided the highest level of customer service
Granting Support Assistant
Ontario Arts CouncilGranting Support Assistant
May. 2016 - Jul. 2016Toronto, Canada Area-Administered the final report/social insurance number collection process and followed up with applicants. -Opened and reviewed grant applications for completeness and flagged inaccuracies to appropriate staff. -Data entry. -Filing. -Acted as daily Reception backup for breaks and lunches and full-day backup during absences. -Collated, photocopied and scanned materials. -Supported Program Administrators with other projects, food and beverage meeting set up. -Other administrative duties as assigned.
Designated French Client Representative Assistant
Ontario Ministry of the Attorney GeneralDesignated French Client Representative Assistant
Mar. 2015 - Nov. 2015Toronto, Canada Area- paying invoices for clients - sending out letters to banks, income sources, insurance companies, etc. - submitting medical invoices to insurance companies
Cast Member
Cineplex EntertainmentCast Member
Oct. 2013 - Jan. 2014Toronto, Canada Area-checking tickets. -assigning people to their assigned seats -answering customers’ questions. -assisting customers in finding restrooms and refreshments. -maintaining cleanliness of restrooms and auditoriums.
Administrative Support
Toronto Western HospitalAdministrative Support
Jan. 2013 - Feb. 2017Toronto, Canada Area-Supported a 9-person Ophthalmology medicine clinic that was experiencing a high caseload; assisted 30-50 patients per day. -Promptly and thoroughly reviewed and filed patients’ charts, flagging potential patient concerns for physician assessment. -Performed data entry, extracting and transferring all relevant patient assessment data from lab reports into the electronic patient medical record system. -Attended to extensive incoming and outgoing calls as well as scheduled patient appointments.
Actor
Corus EntertainmentActor
Jun. 2010 - Jun. 2010Toronto, Canada Area- production of commercials for toy products.
Sales Associate/Cooperative Education Student
Moores Clothing For MenSales Associate/Cooperative Education Student
Nov. 2009 - Nov. 2010Toronto, Canada Area-greeted customers and determined their needs and wants. -discussed type, quality, and number of merchandise required. -recommended merchandise based on individual requirements. -provided advice to clients regarding particular products or services. -answered customers’ queries and concerns. -quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates. -prepared sales contracts and accepted payment through cash, cheque and credit card.
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