Omnichain™Chief Operating Officer and Chief Product Officer
Jan. 2021 - Nov. 2023Los Angeles, California, United StatesLed strategy, product development, and operations for a venture-backed SaaS startup specializing in end-to-end supply chain visibility and optimization. Designed and implemented a cloud-based, AI/ML-driven supply chain platform, delivering configurable digital supply chain flows for global brands. Spearheaded operational excellence and customer-centric innovation in a high-growth, service-oriented environment. Built and led Client Engagement, Client Delivery, and Client Success teams, ensuring seamless implementation and strong customer retention.