CitrixTechnical Support Engineer
Jun. 2021 - Apr. 2023Alpharetta, Georgia, United StatesWork on the Enterprise Mobility Support team focusing on resolving issues in Enterprise Mobile Device Management (MDM) deployments. The work involves continually being thrust into new, unique hybrid and multi-cloud environments - often in high pressure situations - and applying a cross section of knowledge and skills varying including System Administration across multiple OS, API and web app application troubleshooting, and Network Forensics.