MicrosoftSenior Operations Program Manager
Sep. 2022 - Mar. 2024Redmond, Washington, United States• Designed the Responsible AI Program Governance for the Finance Organization (30K reports) under the CFO.
• Delivered a $1.3M, 0-to-1 product with 14 features.
• Drove an increase in process maturity across 3rd Party Entity Ecosystem, Trade, and Digital Safety.
• Developed the demand management software infrastructure framework. Oversaw the evolution of product architecture from conception to implementation. • Drove the Integration of Business Process Mgt. systems with Risk & Compliance Mgt. systems. • Managed E2E Product Development Lifecycle for a business continuity and risk mgmt. Plugin.
• Coordinated the Privacy Program transition for 25+ Services from Business Ops to the Security Engineering Team.