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MicrosoftSenior Operations Program Manager - Digital Safety & Responsible AI
Mar. 2024Redmond, Washington, United StatesAssessing the regulatory landscape and business environment to drive evolution and operational expertise in processes, services and policies across:
Responsible AI Policy to Procedure AI Guidelines & Data Labelling Azure Open AI Abuse Detection
Microsoft-Open AI, Deployment Safety Board (DSB)
Responsible AI for Corporate Business Functions
MicrosoftSenior Operations Program Manager
Sep. 2022 - Mar. 2024Redmond, Washington, United States• Designed the Responsible AI Program Governance for the Finance Organization (30K reports) under the CFO.
• Delivered a $1.3M, 0-to-1 product with 14 features.
• Drove an increase in process maturity across 3rd Party Entity Ecosystem, Trade, and Digital Safety.
• Developed the demand management software infrastructure framework. Oversaw the evolution of product architecture from conception to implementation. • Drove the Integration of Business Process Mgt. systems with Risk & Compliance Mgt. systems. • Managed E2E Product Development Lifecycle for a business continuity and risk mgmt. Plugin.
• Coordinated the Privacy Program transition for 25+ Services from Business Ops to the Security Engineering Team.
MicrosoftOperations Program Manager
Oct. 2020 - Sep. 2022Redmond, Washington, United States• Drove mitigation & remediation of risks across IP infringement, counterfeits, and supply chain security for a +$50B Portfolio.
• Improved process, efficiency & quality by implementing Organization & Governance for a $3M Portfolio.
• Developed the Compliance Maturity Assessment for the Microsoft Enterprise improving compliance efficiency and quality by 10%.
• Aligned product launch with company vision and timeline drove the mitigation of project risks.
• Led end to end change management & readiness driving successful product releases in matrixed orgs.
PurivyDirector Of Business Development
Jul. 2020 - Dec. 2021Defined the vision, strategy, and roadmap for key aspects of the product. Drove and present product plans reviews, demos and competitive analysis with team and external stakeholders at FPL NextEra Energy. Used qualitative and quantitive analysis to understand customer needs and pain points. The company created a device that uses UVC light technology to kill germs and bacteria off high touch items. Part of the Original 6, the first cohort in FPL & NexEra Energy accelerator program.
Magic LeapTechnical Program Manager
Mar. 2018 - Apr. 2020Plantation, Florida, United States• Managed portfolio containing 15 projects and managed 30+ people at offices across the country. • Released 3 major products with 10 feature sets that were built with LabVIEW, MATLAB, Ariba, and JIRA. • Identified & mitigated process gaps which reduced fallout by 60%. Increased the on-time-delivery of materials by 70%. • Managed $24M budget.
LMTurbansCEO
Sep. 2017 - Oct. 2020Partnered with developers to create end user facing products & services focusing on the UX customer experience. Used qualitative and quantitative analysis to determine customer segments and product improvement opportunities. Created internal processes to improve operational efficiency. Developed end to end supply chain to make the product. The company created handmade turbans for women while raising awareness for cancer warriors.
Magic LeapTest & Metrology Engineer
Apr. 2015 - Mar. 2018• Used 6 sigma methodology to improve existing process produced $1M USD of cost savings. • Managed project portfolio worth $2M delivered 5 SW releases. • Designed A/B testing experiments using Python scripts. Executed testing using Linux programing. Analyzed data using JMP and MATLAB. Managed the resource & testing allocation of $4M Budget. • Designed & implemented an ISO 9001 documentation system, led digital transformation of systems. • Developed a supply chain quality management system. • Managed the end-to-end product lifecycle to implement a ticketing system
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