NextSpace Coworking + InnovationSenior Community Manager
Jun. 2014 - Sep. 2015Culver City, California, United States- Actively engaged with the community on a daily basis. - Responsible for member experience and overall culture of coworking space. - Responsible for monthly and yearly budget for the office and worked with CFO and CEO on sales, earnings projections and yearly budget reviews. - Gave tours of coworking space and followed up on all leads. - Stabilised membership and consistently was the highest earning space in the company.
- Implemented, designed and managed a space redesign and reconfiguration. - Implemented seasonal promotions and managed marketing and social media channels to drive engagement and increase membership. - Formatted and created content for weekly and monthly newsletters to keep the community updated on events and news. - Mentored and managed the Community Manager, and had weekly 1-on-1s to monitor and support professional growth. - Managed and ran weekly and monthly events to increase member experience and generate new leads from outside the community. - Actively engaged with local neighborhood community; attended Mayor’s luncheons, job fairs, local events and managed partnerships with local vendors and nonprofits. - Managed relationship with Landlord and assisted in lease negotiations. Kept updated on news within Tech and coworking community and built mutually beneficial partnerships and relationships. - Attended and participated in local coworking managers Meetup group. - Attended and worked at the Global CoworkingConference, 2015; managed all staff working the event and attended various panel discussions and events, built great relationships with fellow coworking managers. - Worked alongside the CCO and CEO on company projects, including employee events and implementing and rolling out new systems. - Ran all operations, community management and facilities autonomously.