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Work Background
5 Degrees North Coffee RoastersSmall Business Owner
Aug. 2020Detroit Metropolitan Area
5 Degrees North Coffee RoastersPresident
Aug. 2020Romeo, Michigan, United States
FiservGeneral Manager - Credit Union Solutions
Jan. 2019 - Aug. 2020General Manager of Fiserv's community credit union segment, working with a uniquely qualified team built to enhance client experience. We are passionate about credit union member satisfaction, innovation, and the digital experience.
FiservSenior Vice President - Client Management
Jan. 2014 - Jan. 2019Credit Union Solutions DivisionPrivileged to lead, as part of the credit union industry’s largest provider of technology and service, the most professional and highly skilled account management and client management team in service of credit union clients worldwide. Our professional associates focus on our mission to provide integrated technology and services solutions that enable best-in-class results for our clients. It is with these dedicated associates and this mission that we lead, collaborate, and create positive results for our clients everyday.
FiservSenior Vice President
Mar. 2012 - Jan. 2014Credit Union Solutions DivisionResponsible for Strategic Accounts management and leadership, Client Partner Process Advocacy, and strategic planning. Uniquely focused on Top 50 Strategic Accounts within the overall credit union division.
FiservSegment Executive
Jan. 2009 - Feb. 2012Responsible for four Account Processing platforms in the Fiserv Credit Union Solutions division.
USERSPresident
Oct. 2006 - Jun. 2007Transfer from Fiserv Galaxy to Fiserv USERS. Transferred back to Galaxy after 9 month opportunity expired.
USERS, Inc. - FiservPresident
Jan. 2006 - Dec. 2007P&L, Leadership, Client Management, Product Management, Corporate Reporting
Fiserv Galaxy Business LinePresident
Jan. 1999 - Dec. 2009P&L, Leadership, Client Management, Product Management, Corporate Reporting
Proctor FinancialVP - I.T.
Jan. 1985 - Dec. 1999Software Development, Project Management
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