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Work Background
Geiger Ready Mix Co IncDispatcher & CSR
Apr. 2022 - Mar. 2023Kansas City, Kansas, United StatesDuties included customer service tasks, including order taking, order review and modification, as well as complaint and crisis control. Also, responsible for providing logistics support, communicating with regional operations managers, plant operators and drivers to coordinate schedules, facilitating the professional and timely delivery of GRM’s products and services, as well as data reporting.
UberDriver
Sep. 2021 - Jan. 2025Kansas City Metropolitan AreaProviding safe, reliable, and customer-centric transportation services by utilizing the Uber platform, directly impacting the mobility and convenience of passengers while maintaining a positive and professional demeanor, all while enjoying flexible scheduling options as an independent contractor. Earned the coveted "Diamond" driver status bestowed upon the top 10% of Uber's more than 7 million independent contractors around the world. Given more than 6,350 rides in 3.5 years, attaining a stellar star rating of 4.99 out of 5 stars.
Ottawa UniversityPublic Relations & Social Media Manager
Jan. 2019 - Sep. 2021Ottawa, Kansas, United StatesResponsible for the creation and implementation of all public relations, media relations and social media programs and campaigns for the university. Managed the institution’s social media footprint with the purpose of building brand equity, increasing student inquiries, and improving alumni engagement. Also tasked with writing and distributing press releases and writing and producing content for the Spirit alumni magazine, annual report, affinity newsletters, press releases and commencement programs. Also, served as the university’s lead on crisis communication.
Penny's Concrete, Inc.Logistics Agent
Mar. 2017 - Dec. 2018Shawnee, Kansas, United StatesResponsibilities included collecting and communicating all necessary information related to the company’s upcoming and ongoing shipments, projects and services. Providing logistics support, communicating with regional operations managers, plant operators and drivers to coordinate schedules, facilitate the professional and timely delivery of PCI’s products and write daily scheduling and delivery reports. Using problem-solving skills to effectively handle schedule changes and delivery issues identified by staff.
Cleveland University - Kansas CitySenior Communications Specialist
Apr. 2003 - Mar. 2017Kansas City, Missouri, United StatesResponsible for writing, editing, design, photography and organizational skills necessary to plan, develop and produce the university's internal and external publications, specifically the In Touch campus newsletter, Alumni Matters newsletter and Clevelander alumni magazine, as well as in the creation of content for the CUKC website and social media presence. Also, charged with writing copy for collateral materials (ads, recruitment brochures/postcards, program sheets, etc.), and facilitating the content, design, scheduling and maintenance of the university's digital signage system.
SLA InkFounder, President & CEO
Jul. 2000 - Apr. 2003Kansas City, Missouri, United StatesOversaw all aspects of operation for an independent creative services and consulting firm specializing in writing, editing and web design.
WalsworthCopywriter
Oct. 1997 - Jul. 2000Kansas City, Missouri, United StatesResponsible for editorial, promotional and advertising copy writing, and writing for, editing and maintaining the company web site. Also, serving as assistant editor for both the Idea File, a national quarterly magazine, and the Marketplace Review, an in-house bimonthly newsletter, as well as managing various editorial and marketing projects.
The Star-Herald, Inc.News Editor
Feb. 1995 - Oct. 1997Belton, Missouri, United StatesResponsibilities included assigning stories and photographs, copy editing for grammar, content and AP style and fact checking. Other duties included interviewing and researching for story assignments, writing stories and taking photographs. Additional responsibilities included the layout and design of all news pages and the organization of all promotional sections, including a 30-page progress edition.
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