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Work Background
hakuQA Engineer
Mar. 2022Miami, Florida, United States• Review system requirements, specifications, technical design documents and more, providing accurate analysis and feedback that improves the product
• Plan, develop and execute test plans and cases, creating appropriate reports on results and provide visibility to appropriate teams
• Work cross-functionally with other Quality Assurance Engineers for testing and development of site capability and functionality, ensuring high quality throughout production
• Make appropriate recommendations and execution plans based on report findings
• Effectively document testing phases, identifying and recording defects, bugs, errors, and other associated issues
• Assist the team in troubleshooting issues that may arise during the testing phase, offering appropriate recommendations and implementations
• Establish Quality Assurance Engineer strategy and best practices
• Test and report on current client offerings, ensuring everything is operating up to our high standards, offering suggestions on improvements when necessary
• Work with product managers and developers to identify and improve system requirements, supporting the team in implementing those changes as needed
• Manage quality assurance parameters, maintaining statistical process controls, analyzing associated data, and other assorted technical support as needed
• Mentor and help other members of the QA team to learn new technologies (e.g automation) and other QA best practices to apply them in their testing
Confidential Software QA Analyst
Mar. 2020 - Mar. 2022remote• Participate in sprint planning meetings and daily standup meetings
• Create test cases against the user stories to support application development
• Created and executed test cases using Zephyr in Jira
• Coordinate various test-related activities for project delivery: identifying task dependencies, test schedules, creation of test data, utilization of test environments, etc.
• Conduct smoke, regression, system, integration, and functional testing for the web and mobile applications.
• Perform API testing using Postman.
• Execute SQL queries from medium to high complexity in order to perform backend testing.
• Interpret and report testing results for every phase of the development process.
• Participate in the design and development for test automation and support
• Work with product stakeholders to identify and prioritize tests that are candidates for integration, regression, and automation.
We Fund FuneralsFinance and Product Operations Manager
Jun. 2018 - Dec. 2020Miami, Florida, United States- Review, process, and code vendor/customer invoices for accuracy and timely payments - Schedule and make payments to vendors and track incoming customer payments, updating AR records.
- Follow up on overdue invoices and assist with collections as needed.
- Calculate, process, and verify payroll (salaries, wages, timesheets, deductions).
- Prepare and remit payroll taxes, ensuring compliance with tax regulations.
- Reconcile bank accounts and maintain accurate daily financial records.
- Generate financial reports for management, covering AP, AR, and payroll data.
Ibis Bay Waterfront ResortRestaurant POS Implementation Specialist
Jan. 2013 - Apr. 2018Key West, Florida, United States- Lead installation, configuration, and maintenance of POS systems
- Provide technical support for POS, troubleshooting and resolving issues
- Report software bugs and collaborate with IT vendors for solutions
- Manage payroll processes, ensuring accuracy and compliance with labor laws
- Oversee recruitment, hiring, and termination of staff in line with company policies
- Ensure security protocols for POS systems and data integrity
- Train staff on POS usage, updates, and new technology implementations
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