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Work Background
Unit Learning Center Instructor
United States Air ForceUnit Learning Center Instructor
Jun. 2022 - Feb. 2024Designed and led training programs for 30+ military personnel, enhancing operational readiness. Implemented learning management systems to track progress and improve training efficiency. Developed technical training materials, ensuring alignment with military and DoD standards. Spearheaded initiatives to improve knowledge retention.
Retail Store Manager
JD Finish LineRetail Store Manager
Sep. 2018Managed and developed a team of 20+ employees, increasing sales revenue by 15%. Implemented data-driven sales strategies, optimizing inventory management and increasing efficiency. Led customer engagement initiatives, improving retention rates and enhancing brand experience. Trained and mentored new hires, fostering a high-performance sales culture.
Air Transportation
United States Air ForceAir Transportation
Feb. 2018 - Feb. 2024Managed & optimized logistics for airlift operations, ensuring rapid deployment of military assets globally. Led teams in loading, securing and transporting cargo, ensuring 100% compliance with DoD security and safety protocols. Developed and implemented process automation tools to streamline cargo tracking, reducing manual processing time. Collaborated with cross-functional teams to improve operational efficiency, cutting downtime by 6 hours per week. Maintained an Active DoD Secret Clearance, ensuring strict adherence to security and operational protocols.
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