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Work Background
BAYADA Home Health CareDirector
Dec. 2023• Managed office operations, ensuring compliance with regulatory standards and fostering organizational values.
• Developed strategic growth plans, overseeing marketing initiatives to enhance service delivery.
• Cultivated a high-performing team through recruitment, development, and training initiatives.
• Monitored key performance indicators to evaluate program effectiveness and drive improvement in service quality.
Allumé Home HealthDirector of a Home Care Fulfilment Service
Apr. 2014 - Jun. 2022United StatesIn this job, I was in charge of overall Home Care that provides specialized nurses to care for adolescents with major illnesses at their residences. I was accountable for devising and implementing solutions to maximize efficiency, enhance care effectiveness, and reduce operational costs. I flourished in a fast-paced and high-pressure environment while developing efficient administrative processes, planning ahead, formulating contingency plans, and remaining focused while quickly reacting to changes.
Some of my notable accomplishments for this job are here. • Accelerated business growth every year substantially, from a start-up to now offering 10,000 hours of service a month and continuously hiring nurses to meet new demands.
• Oversaw a complex, ever-changing schedule that requires 24/7 nurse care, rotational work, and last-minute changes to ensure patients have the highest care at all times while limited overtime is issued.
• Implemented scalable and flexible fulfillment strategies to accommodate changing circumstances and fulfill new demands across Connecticut.
• Formulated partnerships and negotiated cost-efficient agreements with stakeholders to optimize business sales via optimal business practices while offering the health professionals requested.
• Structured best practices and SOPs, resulting in accountability and compliance with all State and Federal regulations.
• Organized marketing strategies and social media outreach materials to promote business lines and effectively inform clients of the services offered.
Home-style Family CarePersonal Care Director
Sep. 2001 - Jul. 2014United StatesThroughout this employment, I employed key expertise for sourcing specialized healthcare professionals for care homes and managing end-to-end business operations to exceed major sales and profit growth goals. I collaborated with specialized professionals and senior leadership to streamline communications as a subject matter expert (SME).
Some of my key realizations for this job are here.
• Directed primary sales operations, achieved profit growth objectives, and managed human resource coordination.
• Enforced state and federal regulations for organization-wide compliance.
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