Allumé Home HealthDirector of a Home Care Fulfilment Service
Apr. 2014 - Jun. 2022United StatesIn this job, I was in charge of overall Home Care that provides specialized nurses to care for adolescents with major illnesses at their residences. I was accountable for devising and implementing solutions to maximize efficiency, enhance care effectiveness, and reduce operational costs. I flourished in a fast-paced and high-pressure environment while developing efficient administrative processes, planning ahead, formulating contingency plans, and remaining focused while quickly reacting to changes.
Some of my notable accomplishments for this job are here. • Accelerated business growth every year substantially, from a start-up to now offering 10,000 hours of service a month and continuously hiring nurses to meet new demands.
• Oversaw a complex, ever-changing schedule that requires 24/7 nurse care, rotational work, and last-minute changes to ensure patients have the highest care at all times while limited overtime is issued.
• Implemented scalable and flexible fulfillment strategies to accommodate changing circumstances and fulfill new demands across Connecticut.
• Formulated partnerships and negotiated cost-efficient agreements with stakeholders to optimize business sales via optimal business practices while offering the health professionals requested.
• Structured best practices and SOPs, resulting in accountability and compliance with all State and Federal regulations.
• Organized marketing strategies and social media outreach materials to promote business lines and effectively inform clients of the services offered.