MGM Resorts InternationalDirector, HR Technology, Digital and Data (IT)
Nov. 2022 - Aug. 2024Thrilled to lead the change in HR digital transformation at MGM Resorts International Information Technology. Strategize and drive excellence by improving employee experience. Remodel HR Shared Service through strategic vision of transforming operational efficiency, leveraging innovative tech platforms and process automations. -- Led company-wide assessment of HR operations, employee experience journey and process mapping to identify transformation projects (technical and operational) in collaboration with business units and property leaders
-- Directed the creation and deployment of MyMGM.com, a multi-language, mobile-first Digital Employee Hub with robust search capabilities.
Technology: Node JS, React on AWS, integrating Workday, UKG, ServiceNow, Virtual Roster, Firstup, Lucidworks, and Contentstack.
-- Extensive Change Management and Communication Planning
--Innovated New Hire Device Delivery Automation, integrating Workday, Sailpoint, and ServiceNow
--Led implementation of HR tech platforms and Workday integrations: HR Acuity (Employee Relations), vFairs (Virtual Hiring), Phenom (AI Interview Scheduling), Hirevue (On-demand Hiring), and Text Messaging platform (Titan HST).
-- Managed RFI, RFQ, and RFP processes for vendor selection in employment services, case/ticket management, and talent management CRM/CMS.