Wizard™ International, Inc.Chief Operating Officer
Oct. 2013 - Feb. 2017Mukilteo, WAManage day to day operations of multi-million dollar(SaaS) software development and equipment manufacturing company.
Created strategy to generate 50% more machine sales during Q1 2016. Instructed sales team to contact the company’s largest client, providing the client with a plan that would net them substantial savings if they placed their order ahead of schedule. The client was extremely satisfied and Wizard earned $250K of unplanned, 1st quarter income.
Negotiated a distribution agreement with the industry’s largest distributor of framing supplies, resulting in 8 machine referrals and approximately $100k in additional 1st quarter revenue. These additional machine placements allowed company to outperform sales forecasts by over 37% during Q1. Directed engineering team to expedite production and completion of a prototype machine in time for the annual industry tradeshow. Having the prototype at the show garnered the highest placements and new orders in over 9 years of show attendance. Developed a team-centric atmosphere utilizing concepts from “Overcoming the 5 Dysfunctions of a Team” by Patrick Lencioni. Established trust and effective “rules of engagement” for functional conflict, resolving years-old conflicts and misunderstandings in less than three months.
Lead a large and diverse team of department managers, providing individualized support and rewards while simultaneously fostering and achieving team cohesion.
Manage new, complex product development projects such as the new software and hardware platforms that enabled company to migrate proprietary technology to similar, larger industries.
Increased revenue by 12% in the first year and owner distributions by 20%. Charged with full Profit and Loss responsibility and accountability. Provide owners with accurate, timely data, allowing them to make fully educated decisions for the company’s profitability and growth.