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Work Background
Global Payments Inc.Enterprise Systems Administrator
Mar. 2019Belfast, Northern Ireland, United KingdomAs part of a team, we were responsible for the companies boarding and services systems mainly working in NetSuite. Duties
- Day-to-day system operations to ensure the systems worked effectively for each user. - Maintenance, system upgrades and interfacing with users to determine support needs.
- Interpretation and resolution of problems when a user or an automated monitoring system alerted that one exists.
- Analysis of requirements for a project to develop the functional specifications for a system using Agile
- Design and develop original solutions to problems.
- Revise already established work processes, quality practices and policies to drive continuous improvement. - My specialism within the team is the area of Finance and Accounting.
AcceleriteAepona Business Operations
Oct. 2015 - Oct. 2018Belfast, United KingdomEmployment from May 1997 to Present – within these years the company has been bought and sold several times. I oversee the daily operations of a variety of departments from human resources to accounts payable. My duties include coordinating assignments for staff, reviewing budgetary information, interpreting financial data, monitoring expense reports, and performing a cost-benefit analysis of projects. I participate in personnel matters, general administration, business planning and maintain excellent relationships with clients, colleagues and suppliers. I support the senior management team in making key business decisions by providing the appropriate data inputs.
Intel CorporationAepona Business Unit Operations/Team Lead for NetSuite
Apr. 2013 - Oct. 2015BelfastIn my Business Operations Manager role, I worked closely with internal teams as well as coordinating with an external partner. I maintained an ongoing relationship with suppliers and other partners, acting as their primary contact across internal cross-functional teams. My role also included financial reporting, managing the business systems and operations, HR and resourcing. I worked closely with the management and finance teams to ensure internal business operations are effective and efficient, including managing tools and templates and owning specific project processes, producing monthly reports for the management team to include updates on financials and resourcing, on-boarding of new staff and consultants. I managed the office workspace, ensuring effective and smooth operation, identifying new software and processes to make the business run more efficiently, and was responsible for introducing and managing the aforementioned software and processes. I developed and maintained project plans, utilising existing processes and worked with internal teams on continuous improvements. In this role I worked with a Global Project team on the implementation of NetSuite to other divisions within Intel which required me to travel to the US every quarter, I assisted in the project management and scoping of the project including cost and time analysis. My POC was used in this project and has saved the company time and money. I trained existing/new users on NetSuite and supported NetSuite as part of the NetSuite IT admin support team, as part of this team I set up and managed the NetSuite superusers group. I also created test plans for the new NetSuite release every six months, and I helped to drive continuous improvement of NetSuite and additional functionality requirements.
AeponaSystems Accountant
Jan. 2012 - Apr. 2013Belfast, United KingdomI ensured the finance systems were adequate to support the developing financial reporting requirements of the company and to provide finance systems technical support. I provided company-wide training and developed more effective systems for reporting to finance, project managers and sales team etc. I tested new NetSuite releases and maintained the user/training documentation, I also helped to develop new functionality and managed the implementation of this in the finance system. I also created maintenance process maps & script libraries and was also involved in process improvement helping automate processes to provide better user information.
Christian Against ProvertyDebt Adviser
Apr. 2009 - Sep. 2009This was a Voluntary position for Six months for the Charity Christian Against Poverty. Christians Against Poverty is a national debt counseling charity with a network of 112 centres based in local churches. CAP offers hope and a solution to anyone in debt through its unique, in-depth service.
AeponaCompany Accountant
Jan. 2009 - Dec. 2012Belfast, United Kingdom
AeponaRevenue Accountant
Jan. 2004 - Dec. 2010Belfast, United Kingdom
AeponaManagement Accountant
Jan. 2001 - Dec. 2004Belfast, United Kingdom
AeponaAssistant Finance Manager
Jan. 1999 - Dec. 2001Belfast, United Kingdom
APION LIMITEDSales Ledger Clerk
Jan. 1998 - Dec. 1999Belfast, United Kingdom
AldisconPurchase Ledger Clerk
May. 1997 - Dec. 1998Belfast, United Kingdom
Northern BankSales & Marketing Officer
May. 1996 - May. 1997Belfast, United KingdomThis was within the Marketing and Customer Service Dept, Northern Bank (One year contract)
Produce a Sales Pack each month and the Training schedules, collate sales figures each week for Senior management and compile a League Ladder from the same information for the branches. I also help in preparation for Presentations to the Senior management and Regional managers. I advise management and branches on how well they are doing in the Mystery Shoppers visits and I also put together the Customer Services Guide for the National Australia Bank.
Inform CommunicationsBook Keeper
Jan. 1994 - May. 1996Belfast, United Kingdom
MP McGarry & COAccounts Clerks
Jun. 1992 - Dec. 1993Belfast, United Kingdom
AMT SybexFinance Clerk
Jun. 1991 - May. 1992Belfast
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