The Estée Lauder Companies Inc.Director, Online (E-commerce)
Aug. 2022Tokyo, JapanOnline Commercial Team Lead for ELC Japan's portfolio of brands (10 brands under skincare/color cosmetics/fragrance/haircare)
- Leading the team responsible for all aspects of e-commerce sales (brand.com & third-party platforms) and partnering with brand teams on leveraging the brand sites as a Flagship/Key consumer engagement platform
- Responsible for online revenue and profit targets for ELC's brand portfolio (Estee Lauder, Clinique, MAC, Jo Malone London etc) whilst also identifying, developing and expanding ELC's 3PP (third-party) strategy at a corporate level for all brands.
- Launched ELC on Zozocosme (Zozotown). Other 3PPs include Rakuten, @cosme etc.
- Ensuring strong recruitment and retention strategies through CRM, Loyalty, Omni-Channel initiatives, Performance media and analyzing and acting upon data with the support of the Online/CRM/Media teams
- Working in a fully bilingual (English/Japanese) environment