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Work Background
SwissCRMSolutions Engineer | Startup Environment
Jun. 2025Sofia, Sofia City, Bulgaria
NuveiIntegration Services Expert
Apr. 2024 - Jun. 2025Sofia, Sofia City, BulgariaWork with the Development, Support, Documentation and QA teams on the quality of the products. Find, analyze, and report bugs and problems. Perform sign-off on new products and features in the sandbox environment and assist the technical implementation and integration service roles by providing helpful support, knowledge and trainings. Provide adequate support and guidance to the integration teams and other stakeholders. Serve as an escalation point of contact for technical queries related to integration (3rd-level support). Contribute to adopting new technology, tools, processes, and procedures to enhance our services. Provide regular updates and highlight any technical issues to the team.
NuveiIntegration Engineer
May. 2021 - Apr. 2024Sofia City, Bulgaria
PayNovus ADSenior Customer Service Officer
Jan. 2020 - May. 2021
Transact Europe EADIntegration and Customer Service Officer
Jan. 2019 - Jan. 2020
Processing.comChargeback Expert
Sep. 2018 - Jan. 2019
International Asset BankChief Expert Card Center
Jan. 2018 - Sep. 2018
International Asset Bank ADExpert Card Center
Nov. 2017 - Jan. 2018
International Asset Bank ADMarketing Expert
Mar. 2017 - Nov. 2017
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