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Work Background
Central Ozarks Medical CenterDirector of Human Resources
Nov. 2017United StatesResponsible for HR programs, policies, and practices that ensure all departments and locations are in compliance with state and federal regulatory requirements.
Manage daily operations of HR team workflows and projects including end-to-end employee and candidate life cycle, HRIS transactions. Establish department accountability in all processes. Partner with leadership to design a culture of inclusivity and connectedness across on-site and remote teams.
Serve as Corporate Compliance Officer to ensure organizational compliance with federal and state regulations. Develop metrics that monitor, and deliver insights to management, on staff performance and retention.
Design organizational training plans and engagement strategy.
Integrate organizational values into every aspect of the employee experience including hiring, onboarding, and development.
Conduct comprehensive compensation & benefits surveys to determine competitive wage ranges for all staffing levels; present recommendations to the CEO for salary ranges and benefits packages.
Develop and implement HR policies and procedures in accordance with business strategy and state and federal laws; monitor effectiveness; recommend changes as needed. Maintain knowledge of industry trends and employment legislation and ensures company compliance.
Investigate reported complaints, compliance issues, and legal concerns.
Work with department supervisors on personnel matters including disciplinary actions, performance improvement plans, annual evaluations.
Oversee salary classification and structure, compensation programs, merit increases, and bonuses. Manage HRIS/payroll system and personnel files; collaborates with Finance dept. on payroll processes and audits. Oversee benefits administration processes and 401k and profit-sharing plans.
Workers Compensation and Leave of Absence administration.
Oversee the recruitment and selection process to meet workforce demands.
Responsible for all annual reporting and audits.
Columbia Housing AuthorityHuman Resource Manager
Nov. 2014 - Nov. 2017Columbia, Missouri AreaManaged full-cycle human resource operational activities to maximize HR processes and organizational effectiveness Oversee performance management, talent development, succession planning, leadership development training
Provided HR consultation services to Senior leadership and department heads.
Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
Oversee end-to-end recruiting process for all sites. Manage Human Resource Information System (HRIS) and personnel files. Conduct comprehensive compensation and benefits surveys, present findings and make recommendations to the CEO and the Board of Directors for salary ranges and benefits packages
Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
Formulated corrective action plan through analysis of management feedback and consultation with employee.
Process all FMLA, workers compensation, unemployment, payroll, benefits
Use employment process programs such as E-Verify, The Work Number, etc.
Head-up annual benefits open enrollment, semi-annual retirement enrollment
Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
Ensure compliance with company policies and state and Federal Laws
Responsible for all mandatory annual reporting and audits
Securitas Security Services USA, Inc.Human Resource Manager
Dec. 2013 - Nov. 2014North Central MissouriManage Human Resource processes for over 35 sites in 13 cities throughout North Central Missouri.
Managed full-cycle human resource operational activities to maximize HR processes and organizational effectiveness. Ensure compliance with company policy and State and Federal Laws.
Job posting, recruiting, interviewing, hiring, and training.
New employee onboarding, training, process new hire documents, enter employees into HRIS, perform background checks, implement drug screens.
Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
Supervised and guided personnel to eliminate downtime and boost productivity.
Worked with leadership on establishing consistent hiring practices that promoted diversity, equity, and inclusion.
Use employment process programs such as KRONOS, E-Verify, Pinkerton I9, Pinkerton Employment screening, Equifax's The Work Number, etc.
Handle all FMLA, worker's compensation, unemployment claims, and assist in other benefits processes.
Responsible for all mandatory annual reporting and audits
Perform investigations on all HR related issues
Commerce BankSmall Business Banking
Jul. 2008 - Nov. 2013Commerce Bank
Commerce BankFinancial Services Manager
Mar. 2007 - Jun. 2008Commerce Bank
Commerce BankFinancial Services Representative
Aug. 2006 - Mar. 2007
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