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Work Background
Nova Desigsn BuildsOperations Manager
Jul. 2019United StatesSetup new account vendors, input all month end invoices and schedule payments. Request COI for all
subcontractors and prepare agreements. Review and update insurance for all LLCs. Create invoices for all
client jobs. Provide President with financial reports
• Process payroll in QuickBooks. Validate hours with the construction crew.
• Reconcile bank and credit card statements.
• Enter bills for all LLCs.
• Assist Architect and foreman in ordering material for projects.
• Update social media and manage website updates.
• Update all employee information including onboarding
Ceramic Tile Design CommercialProject Manager & Office Manager
Jan. 2018San Francisco, CAProject Manager
• Provides a variety of services, solutions, support, and information to the commercial sales team.
• Provides technical support for customers, preparing quotations, promoting solutions and services, processing orders, arranging deliveries, invoicing, and processing product returns. Office Manager
• Coordinate travel, manage calendar and process expense reports. Prepare meeting materials, powerpoint presentation, and product information handouts for Senior Architectural representative.
• Manage the core office which includes two Project Coordinators and a Customer service representative, track open issue and follow up on issues. Streamline process and create new policies to anticipate issues.
• Organize and plan office events, happy hours, birthday lunches, and off site events.
• Order office supplies, maintain office equipment and showroom appearance. Marketing Coordinator
• Updated and maintained all social media platforms and created monthly email campaigns.
• Created and developed all website content across three websites.
FM DistributingOffice Manager & Marketing Manager
Feb. 2014 - Dec. 2017San Francisco Bay AreaOffice & Marketing Manager
• Executive Assistant to President and VP coordinated travel and tradeshow events. Arranged all team meetings with internal office and outsides sales representatives.
• Design implement and train sales team on ZOHO CRM software. • Developed marketing campaigns to drive product awareness included direct mail, PowerPoint product knowledge presentations, product testing videos and posts for all social media outlets. Created and coordinated industry events to generate leads. Partnered with media to showcase product in several magazines like LUXE, California Home and Design, and Dwell.
• Assistant to Sales Manager and Senior Architectural Consultant, developed product knowledge presentations for architectural firms. Included project management, tracking and generating leads.
• Oversee customer service department and operations department. Manage new hire onboarding and coordinate with HR.
• Conceptualize and launched FM’s website and all social media outlets which include Houzz, Facebook, Instagram, Twitter, and Pinterest. Research and development for products including Neolith, Antique Mirror, and Viatera
Salvare La Vit'a WaterExecutive Assitant & Marketing Manager
Mar. 2013 - Jan. 2014San Francisco Bay Area
COSENTINOAccount Manager
May. 2012 - Jan. 2013San Francisco Bay Area
Caesarstone USExecutive Assistant Office Manager
Jul. 2006 - Apr. 2012San Francisco Bay Area
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