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Work Background
United Way Kingston, Frontenac, Lennox and AddingtonMarketing and Communications Associate
Jul. 2023Kingston, Ontario, CanadaAs a Marketing and Communications Associate at United Way of KFL&A, my Role and Responsibilities are: I am responsible for developing and implementing innovative social media strategies, utilizing data-driven insights to optimize reach across various platforms, and working closely with the Marketing and Communications Director to create compelling content for newsletters and media releases. Data-Driven Approach: emphasize my use of data-driven insights to enhance the organization's social media presence. This approach involves analyzing performance metrics to make informed decisions about the effectiveness of my strategies and to identify areas for improvement. Commitment to Organization's Success: express my enthusiasm for contributing my skills and creativity to drive the success of the United Way Kingston, Frontenac, Lennox, and Addington. This demonstrates my dedication to the organization and its mission.
Downtown Kingston BIAMember Services Coordinator
Jan. 2023 - Jul. 2023Kingston, Ontario, CanadaAdvocacy and Recommendations: advocated for members' interests by providing advice and making recommendations. This involved representing and supporting the concerns and needs of our membership. Effective Communication: effectively communicated with BIA businesses and property owners, leveraging the power of our knowledgeable membership. My communication aimed to harness the collective knowledge and resources of our members for their benefit. Responsibility for Communications and Marketing: accountable for planning, developing, and implementing various communication and marketing programs. These programs were designed to support the goals of BIA members and achieve broader objectives that would benefit our entire membership. Promoting Participation: encouraged participation and actively assisted in the execution of DK programs and events. My role involved fostering engagement among our members and facilitating the successful implementation of programs and events within our community.
Limestone City Mental HealthMarketing Intern
Jan. 2023 - Feb. 2023Kingston, Ontario, CanadaTo support the design and presence of LCMH social and digital marketing platforms. To improve LCMH presence and visibility on these platforms, including its website and social media.
Loblaw Companies LimitedRetail Cashier
Sep. 2022 - Jan. 2023Kingston, Ontario, CanadaAs a Retail Cashier at Loblaw Companies Limited, delivered exceptional customer service with a warm and welcoming demeanor. In this dynamic role, skillfully processed purchases through the cash register while ensuring accuracy and efficiency. Handling customer inquiries with care, I resolved issues promptly, leaving a lasting positive impression on each visitor.
HDFC BankBack Office Executive
Mar. 2021 - Jan. 2022Delhi, IndiaSales and Problem Resolution: In my previous role, sold banking products and efficiently resolved complex service issues for both individual and business clients, demonstrating my ability to address diverse customer needs. Client-Centric Approach: showcased expertise in identifying client needs and recommending suitable banking solutions to enhance their financial success, emphasizing my focus on customer satisfaction. Relationship Building: personally built strong, long-lasting relationships with clients, ensuring their continued satisfaction and loyalty, reflecting my ability to cultivate trust and maintain client relationships. Transaction Handling: was responsible for handling complex transactions, resolving account discrepancies, and consistently delivering exceptional customer service. Team Contribution: contributed to the team's success and achieved sales targets through effective communication and problem-solving skills, emphasizing my collaborative approach and ability to meet organizational goals.
Hyundai Motor India Ltd.Sales Marketing Coordinator
Jul. 2019 - Mar. 2020Uttarakhand, IndiaSocial Media Content: Assisted in creating engaging social media content to enhance the brand's online presence. Marketing Campaigns: Contributed fresh ideas and innovation to future marketing campaigns, bringing creativity to the team. Market Research: Conducted market research to understand target demographics and conducted competitor analysis to inform marketing strategies. Promotional Activities: Supported the seamless execution of promotional activities and events to promote the brand. Effective Project Management: Thrived in a fast-paced environment by effectively managing multiple projects, showcasing strong organizational skills. Creative Brainstorming: Actively participated in brainstorming sessions to generate creative campaign ideas and strategies. Performance Analysis: Maintained detailed records for performance analysis and reporting, demonstrating attention to detail and data-driven decision-making. Corporate Experience: Gained valuable experience in marketing principles within a dynamic corporate setting, highlighting professional growth and adaptability.
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