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Work Background
Independent Contractor & Digital Investor
Matthew RatcliffeIndependent Contractor & Digital Investor
Feb. 2025Ballarat, Victoria, Australia
Software Developer & Architect
Telstra HealthSoftware Developer & Architect
Jul. 2018 - Nov. 2020Ballarat, Victoria, Australia- Migration of applications from co-location to Azure platform - Cloud cost reduction strategies - Implementation of build management, CI/CD technology & processes - Release management and compliance processes integration, including implementation of deployment planning best practices - Standardised and unified environments, ensuring all development environments act similarly to production - Data management standards, specifying which data can move between which environments, and by whom - f5 integration and design - Implementation of real-time monitoring, including around 50,000 telemetry points for critical infrastructure - with SMS, chat system and email integration - Emergency incident support and resolution planning - Development of NCSR Widget Integration for Medical Director - Development of registration and billing system, including advice around legislation and ATO requirements - Architecture and Development for GP Referrals platform (formally FAST Forms), utilising FHIR - Architecture and development of secure message sending and private key storage - Implementation of automated static code analysis and code security tools within pipeline (Blackduck\Polaris) - Architecture for address management to support secure messaging around health care providers - Upgrade of FHIR servers from older versions to latest (DSTU2/STU3 to R4) - Risk identification and mitigation - Mentoring of direct team members and wider organisation
Principal Consultant & Director
Journey2Principal Consultant & Director
Aug. 2017 - Feb. 2025- Role alternates based on client engagement/project - Providing cyber security advice to customers - Coaching internal staff and staff of customers - CI/CD Implementation & best practice advice - Agile (SCRUM/Kanban) implementation strategies for customers - implementing agile, in a way that works for the teams involved - Developer tooling advice - Time & capital investment into new technologies and products - ROI/Cost benefit analysis for product and vendors - Architectural design & implementation - .NET (Framework/Core) - React/React Native/Angular/Blazor development - Web development (ASP.NET/MVC) - Working across modern platforms and application development (using the MS .Net Framework, .Net Core with C#, ASP.NET, Web/Restful API, & Entity, Angular and Javascript frameworks) - Stakeholder engagement both internally and externally to the business - Provide technical input into Pre-sales and project activities - Drive DevOps capabilities and cross functional deliverables - Coaching, mentoring and process uplift - Internal HR functions
Product Manager - Financial Services (Comprehensive Advice, Revenue Management & Platforms)
TemenosProduct Manager - Financial Services (Comprehensive Advice, Revenue Management & Platforms)
Jul. 2015 - Aug. 2017Sydney, Australia- Understand key market trends for products and services on the landscape - Identify and evaluate partners for enhanced capability opportunities - Develop and maintain product vision and roadmap - Upwards reporting of progress - Support product owners in future state of the product suite - Improvements to customer experience and support - Rapid development and testing of new concepts and ideas - Engage with and obtain buy in from clients - Implement cross product integrations and opportunities (including cross sale capabilities) - Implementation of agile working methodology - Implement product management best practices and controls - Training and management of product analyst and business analysts - Performance monitoring for entire team to ensure company goals are met on time - Empower team members to have a voice and have their say on products and services - Lead offshoring initiatives for business analysts, development and testing - Develop key go forward strategy for entire product suite to ensure longevity and revenue retention/growth in the future - MVP & prototype development - Internationalisation of product sets - Business case preparation - People management
Systems Administrator
TAFE NSWSystems Administrator
Dec. 2014 - Jun. 2015Penrith, NSWImplement, maintain, administer and provide ongoing technical support for designated Western Sydney Institute server and storage infrastructure to provide Institute clients with a secure, effective and reliable computing environment. Participate in planning and decision making processes in relation to ICT procurement, business continuity, server and storage hardware and software as well as security and audit processes as a part of the Institute ICT Services unit to support strategic business and ICT directions. Enhance and implement au- tomated monitoring and recovery solutions to maintain uptime and a low touch environment.
IT Hosting Support Developer
Rubik Financial LimitedIT Hosting Support Developer
Jun. 2013 - Dec. 2014Sydney CBDSupporting mission critical hosting environment used by thousands of end users per day. Develop and implementation of automation tools to assist in the ongoing support of the environment. Provide recommendations for further development of the environment. Application upgrades. Provisioning new clients to the environment and fulfilling BAU requests. Training and education of new staff members.
Partner
TMMJ ConsultingPartner
Jan. 2013 - Aug. 2017Sydney, Australia- Implementing product management best practices for startups and SMEs - Responsible for development of Seamless, our data collection and analytics platform to monitor key metrics within a business to ensure positive growth from products - Development of MVP’s and full projects for clients - Establish working practices within startups to lay the foundations for success - Working with organisations to think outside the box they are in to find more opportunities - Pilot concepts with clients - Conduct user interviews and prepare user personas to align development and future roadmaps - Identify strategic partnerships for our clients to grow their businesses by aligning with complimentary services - Feasibility reporting on proposed solutions - Launching products in under 90 days from conception - Launching features in under 5 days from conception
Support Analyst Programmer
Macquarie BankSupport Analyst Programmer
Sep. 2010 - Mar. 2012Sydney, AustraliaSupporting mission critical hosting environment used by thousands of end users per day. De- velop and implementation of automation tools to assist in the ongoing support of the environ- ment. Project management of new initiatives and driving the platform forward. Provisioning new clients to the environment and fulfilling BAU requests. Training and education of new staff members. Migrate clients to new infrastructure.
Systems Engineer
React SolutionsSystems Engineer
Jan. 2010 - Sep. 2010Sydney, AustraliaProvide technical support to internal and external customers across both MAC, Windows and Unix. Support delivered on-site, by phone, by email and also via automated monitoring and preventative maintenance\recovery tools.
Implementation Co-ordinator
Coin SoftwareImplementation Co-ordinator
Mar. 2009 - Jan. 2010Sydney, AustraliaProvide, install and implement the COIN Office software package into the clients environment or onto the hosting environment. Maintain and support the COIN hosting platform both during hours and out of hours. Handle implementations as micro projects involving other internal teams to complete tasks to deploy the software (including development teams).
Technical Consultant
Coin SoftwareTechnical Consultant
Dec. 2007 - Mar. 2009Sydney, AustraliaProvide support for the COIN Office software package to internal and external customers, by phone, email, remote assistance and on-site support.
Client Services Officer
Attorney General's DepartmentClient Services Officer
Sep. 2007 - Dec. 2007Canberra, Australia
Owner
The Xenobyte GroupOwner
Jan. 2005 - Jan. 2013Sydney, Australia- Implementing product management best practices for startups and SMEs - Responsible for development of Seamless, our data collection and analytics platform to monitor key metrics within a business to ensure positive growth from products - Development of MVP’s and full projects for clients - Establish working practices within startups to lay the foundations for success - Working with organisations to think outside the box they are in to find more opportunities - Pilot concepts with clients - Conduct user interviews and prepare user personas to align development and future roadmaps - Identify strategic partnerships for our clients to grow their businesses by aligning with complimentary services - Feasibility reporting on proposed solutions

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Technical Leadership & Solution Design
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